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AutoEQ

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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AutoEQ Reviews Summary

The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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1,716 reviews

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tony h.
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Great website, thanks
July 21, 2016

Great website, thanks

Date of experience: July 21, 2016
LEONARD W.
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Wonderful no problems at all
July 21, 2016

Wonderful no problems at all

Date of experience: July 21, 2016
richard F.
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Delivery was longer than expected but I think that was Purolator issues not autoeq

Date of experience: July 21, 2016
Andriy K.
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Website looks neat
July 20, 2016

Website looks neat. Great developers/designer.

Using Purolator instead of Canada Post normally causes problems because of missed delivery and forcing to go to their depo. But you are not alone here.

Date of experience: July 20, 2016
Lance C.
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Very nice web site
July 17, 2016

Very nice web site. Easy to navigate and understand. Glad you include video clips for products and installs. Look forward to shopping again.
Hope you continue to add to your product line. I am ordering performance exhaust however you don't carry that product (Roush Performance).
Thanks again. L

Date of experience: July 17, 2016
Dominic R.
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Received running boards within 2 days of ordering

Date of experience: July 13, 2016
John B.
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While the covers required effort to install, they are well worth the money and look superb. Thanks

Date of experience: July 6, 2016
Mike X.
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The fit was pertfect
July 5, 2016

The fit was pertfect

Date of experience: July 5, 2016
Rich D.
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The online experience is great!
July 1, 2016

The online experience is great!

Date of experience: July 1, 2016
Darcy S.
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Smooth experience
June 30, 2016

Smooth experience - order placed easily

Date of experience: June 29, 2016
Steve F.
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Good prices, but the mounting anchors were useless. I had to improvise and use domestic screw/plugs to fasten the bug guard to the hood of my truck. I am very satisfied with the quality of the actual bug guard. The mounting hardware was terrible and did not do the job at all.

Date of experience: June 29, 2016
Shane D.
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I am very pleased with the product and the price I paid. But I would suggest that items be shipped with a signature requirement on delivery.

Date of experience: June 28, 2016
DILLIGAF E.
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Super fast shipping and the 10% off father's day rebate saved me 110$:-)

Date of experience: June 24, 2016
Russell F.
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Site is easy to navigate with lots of products to choose from. Good Prices and delivered on time.

Date of experience: June 20, 2016
Ron S.
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Very satisfied
June 20, 2016

Very satisfied.

Date of experience: June 20, 2016
Don M.
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Will order again no issues
June 19, 2016

Will order again no issues.

Date of experience: June 19, 2016
Jonathan R.
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Nothing to say
June 17, 2016

Nothing to say. Good so far.

Date of experience: June 17, 2016
Jack W.
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Good price, good service
June 17, 2016

Good price, good service. I am very happy.

Date of experience: June 17, 2016
Normand B.
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IT IS NOT INSTALLED YET BUT EVERY THINGS LOOK IN GOOD CONDITION I AM VERY SATISFIED

Date of experience: June 15, 2016
James G.
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Thanks
June 15, 2016

Thanks

Date of experience: June 15, 2016