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AutoEQ Reviews Summary
The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
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Painless
Received the product as describe, very fast shipping. Thank you.
Best part was the quick response from Terrence of customer service
Excellent buy.A short note to let you know that Purolator will not deliver any thing over 70 lbs unless somebody is home to help the driver unload the parcel.It would be helpful to know this. I missed the delivery because I was not home they had to return it to the depot.
I emailed because I have a tax exempt card (native status) but it was refused. The reply stated that the system is not set up for this. I would've preferred to buy elsewhere but liked the price of the open box special otherwise absolutely would have.
Quick and affordable
Although it was difficult to get thru to anyone, I eventually got the info I needed and was able to make a purchase. Now we will see if it shows up in good time!
Update... I received my order in 2 days! The undercover flex tonneau was a great buy. It looks amazing on my truck and was super simple to install after watching a YouTube demo install in my truck. I'm a very satisfied customer!
The Bedrug is an excellent product. It is easy to install, and looks fantastic.
Easy to navigate site, confirmed model and year prior to completing order. Better service than trying to order directly through weather tech!
Price & shipping were top notch.highly recommend buying from autoeq.ca
The bed liner was easy to instal and looks great.
The parts are not fit to the car
Easy to order, responsive customer service, as good or better pricing than anywhere else. Yes these things all apply. It took a bit longer than expected to get my tonneau cover though. The website makes it look like all products are in stock in Toronto but it actually came from Saskatchewan.
Great product and fast delivery
Great
Great service, fast email reply to questions and FAST shipping...
Quick and simple and the open box price could not be passed up.
Quick delivery. Installed the set in less than an hour
Thanks
Stock available
Have no complaints at all!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members