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AutoEQ

4.8

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AutoEQ Reviews Summary

The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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1,716 reviews

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Andrew M.
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Awesome tonneau cover, fast shipping
July 30, 2017

Awesome tonneau cover, fast shipping. Great experience overall.

Date of experience: July 30, 2017
Erin F.
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Great follow up to ensure my order was correct :)

Date of experience: July 30, 2017
Charles P.
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Matériel très bien enveloppé
July 28, 2017

Matériel très bien enveloppé. Réception rapide. Très facile à installer.

Date of experience: July 28, 2017
vince b.
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Smooooooth
July 24, 2017

Smooooooth. Thanks for accomodating my shipping address. Product exactly as advertised. Very likely to buy again from your company. Thank you

Date of experience: July 23, 2017
Dan S.
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Easy payment through PayPal integration was nice.

Date of experience: July 22, 2017
Sebastien F.
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Easy and responsive website
July 20, 2017

Easy and responsive website. Excellent prices. I shop around online for a while before pulling the trigger and autoeq.ca was by far the best prices on Westin drop steps.

Date of experience: July 20, 2017
Paul G.
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Everything was fine
July 18, 2017

Everything was fine. Fast delivery. No issues.

Date of experience: July 18, 2017
Sianousa N.
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Newer lighter products means more plastic material. I bought a soft folding tonneau. Will do for now

Date of experience: July 18, 2017
James S.
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Very happy
July 16, 2017

Very happy

Date of experience: July 16, 2017
Shawn O.
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Second purchase, return customer!
July 13, 2017

Second purchase, return customer!

Date of experience: July 13, 2017
Jack R.
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Fast delivery
July 7, 2017

Fast delivery

Date of experience: July 7, 2017
Damian W.
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Great items at a good price and fast shipping.

Date of experience: July 3, 2017
Ryan D.
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Drop down menus were easy to navigate and pricing is very competitive. I am glad that I found AutoEQ. Order was delayed 2 weeks since steps were on back order (not AutoEQ's fault). Steps installed easily by one person...well, my wife "read" the instructions. The instructions/pictures could be improved by Westin. Lots of great comments on these steps and they are really rugged. Happy with overall shopping experience, price and product...I will consider AutoEQ and Westin in the future for other vehicle accessory needs.
Thanks.

Date of experience: June 26, 2017
Scott M.
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Great website
June 25, 2017

Great website. Great pricing.

Date of experience: June 25, 2017
Shawn M.
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Your price was the best on the item I purchased, which is always great!

Fast shipping...all good.

Date of experience: June 23, 2017
Jonathan A.
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Great service, fast and as described
June 21, 2017

Great service, fast and as described.

Date of experience: June 21, 2017
Ethan H.
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You were great!
June 21, 2017

You were great! Thanks!

Date of experience: June 21, 2017
jason m.
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AutoEQ were great to deal with the first time I thought I try it again.

Date of experience: June 19, 2017
Ryan N.
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Could not get thru on phone
June 17, 2017

Could not get thru on phone. Rather talk then do online

Date of experience: June 17, 2017
Robert A.
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Easy placing order will see after delivery.Excellent all round.

Date of experience: June 17, 2017