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AutoEQ Reviews Summary
The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
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IT was a bit of hassle and not impressed with pricing as you had wrong price on website for the initial package of floor mats I wanted to purchase. I completed the order and maid payment and only after that I was contacted and told the price was wrong and asked if I wanted to pay the difference. I wanted you to honour pricing as it was not my fault but you would not. So order had to be cancelled and and a new order created with different product with only a minimal 20 dollar discount.
Other than shipping was fast and good and product is as expected.
Easy to use and fast shipping
Fantastic
Excellent service...deliveries occurred when stated.
Speedy service!
I thought the product was a little cheap. I thought it would be heavier built.
Everything was simple and quick. Looking forward to receiving the product for our family Christmas trip.
I have not yet installed the product so I cannot give you a full review on the product.
It was good
Very easy website to use. No charge for shipping was great as well
Great site and easy to navigate through the order process. Nice to see products like this available directly from Canada. Shipping took a bit longer than expected. During the order process expected delivery was 2-3 days for Ontario, yet it took 5 days (not including the weekend) after the order was processed and a tracking number issued.
Easy access to the item I needed for my specific car. Dannie confirmed the make and model of my vehicle to ensure I received the proper floor mats. Happy with the service and pricing is great and the free delivery with super fast. Thank you for a great purchase experience.
Little bit of a hiccup with Purolator but nothing major and received the parcel very quickly.
It was easy and pretty much good experience. Did not take much time to find what I was looking for, check some stuff like return policy terms and conditions. I like you guys have paying options such as PayPal. I have only one question: do you have: Return shipment on US From PayPal, it really help not to worry about return shipment cost?
Great experience, easy to navigate web site.
Excellent price and quality. Fast delivery and would definitely recommend.
Great! Would buy again. Prices was cheap, shipping was fast
Easy access and use of site just wish there was more items available lol. Everything I ordered was just as described and fit perfectly
Fast delivery and priced well.
Good site for shopping.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members