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AutoEQ

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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AutoEQ Reviews Summary

The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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1,716 reviews

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Stacy R.
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Excellent, no negatives to note
February 12, 2018

Excellent, no negatives to note

Date of experience: February 12, 2018
andre l.
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Good experience easy
February 10, 2018

Good experience easy

Date of experience: February 9, 2018
Carlos S.
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The only site i was able to find both items i wanted with free shipping!

Date of experience: February 7, 2018
Brayny U.
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Easy to navigate through the site
February 7, 2018

Easy to navigate through the site. Easy to install no complaints. It's exactly what i expected to get.

Date of experience: February 6, 2018
Jonathan A.
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Perfect fit and the price is bestter than all order on the market
Fast delivery
Thanks

Date of experience: February 6, 2018
Adam H.
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Great Job and excellent customer service!
February 4, 2018

Great Job and excellent customer service!

Adam H - Brantford. Ontario.

Date of experience: February 4, 2018
Guillaume Y.
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I ask for help on 2 item and they answer me really quickly with all the information. Will buy again from them

Date of experience: February 3, 2018
Adrian R.
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Quick shop quick delivery, very
February 2, 2018

Quick shop quick delivery, very

Date of experience: February 1, 2018
Steve C.
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So far so good
January 31, 2018

So far so good. We will see when it arrives.

Unfortunately I ordered the incorrect one, now I am in the process of trying to return for an exchange. Web site says you have cheaper shipping costs and will send a shipping label, so I am in the process of waiting for that. So far Ive had a good experience with customer service, and I am hopeful for a good outcome.

Date of experience: January 31, 2018
Michel B.
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Hope it will be delivered within two days and that everything will fit.

Date of experience: January 26, 2018
Margaret S.
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Quick and easy
January 25, 2018

Quick and easy.

Date of experience: January 25, 2018
Ron L.
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Great prices and fast service
January 22, 2018

Great prices and fast service

Date of experience: January 22, 2018
Audi Q.
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Purchased a vehicle rear mat quality and delivery as promised.

Date of experience: January 17, 2018
Brian G.
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Haven't installed the nurf bars yet, otherwise everything looks good.

Date of experience: January 16, 2018
Pierre L.
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Shopping was quick and easy
January 9, 2018

Shopping was quick and easy. Reasonable price. Took a few more days to deliver then advertised. But well worth the wait.

Date of experience: January 8, 2018
Arnold C.
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I am happy with the front/rear mats not so with cargo mat the outer lips are giving me problems!

Date of experience: January 7, 2018
JeanFrancois T.
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Good price, fast delivery
January 3, 2018

Good price, fast delivery. Very satisfied.

Date of experience: January 2, 2018
Sinfarosa M.
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Great Products!
January 2, 2018

Great Products! Installation was easy enough!

Date of experience: January 2, 2018
JeanPhilippe P.
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Fender flare arrived cracked on one edge
January 1, 2018

Fender flare arrived cracked on one edge.

Date of experience: January 1, 2018
Stephanie E.
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Received quickly
December 29, 2017

Received quickly

Date of experience: December 29, 2017