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AutoEQ

4.8

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AutoEQ Reviews Summary

The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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1,716 reviews

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Randy X.
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Site very easy to use
February 28, 2020

Site very easy to use. Delivery was on time as they said. Product is good quality. I will be ordering from this place again for sure!

Date of experience: February 27, 2020
Brian B.
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My order was placed on a Monday which was a statutory holiday in Ontario and received on Thursday in good order. I have nothing more to say by 5 stars across the board.

Date of experience: February 26, 2020
Frank S.
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Easy and convenient
February 24, 2020

Easy and convenient.

Date of experience: February 23, 2020
Ross T.
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Very pleased with how quickly I received the order
February 24, 2020

Very pleased with how quickly I received the order. Great service!

Date of experience: February 23, 2020
Tim H.
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I recently purchased a Dura Flip Tonneau cover it was delivered as promised within five days. It was easy to install looks good seems to be a solid product time will tell.

Date of experience: February 20, 2020
Doren P.
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Great site..
February 18, 2020

Great site.love it

Date of experience: February 18, 2020
Kyle D.
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Easy to use website
February 18, 2020

Easy to use website.

Date of experience: February 17, 2020
PawelB U.
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Very good and quick service, the only thing is Canadian prices are way higher on the same products in the USA.

Date of experience: February 10, 2020
Marc l.
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Très bien
February 9, 2020

Très bien

Date of experience: February 9, 2020
Victor P.
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Pricing is very competitive and fast delivery
January 28, 2020

Pricing is very competitive and fast delivery

Date of experience: January 27, 2020
carl n.
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It was a great experience I would buy from auto EQ.ca.

Date of experience: January 26, 2020
Henry G.
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Excellent product and great delivery
January 25, 2020

Excellent product and great delivery.

Date of experience: January 25, 2020
Grant M.
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Would help if you upgraded your website with available and or out of stock items
But otherwise I really like your business practices/services
I would Definitely recommend you to my friends

Date of experience: January 24, 2020
Jeff H.
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Quick and easy
January 24, 2020

Quick and easy. Communication through email was awesome. Delivery was super quick. The next day it arrived. Product is what it is. Not Autoeq fault but I wish I had chosen the Bak MX4 over the Solid Fold 2.0. Solid Fold latches seem cheap and will break over time or they get in the way when loading items as they stick out or hang. Also tailgate doesn't automatically release when tonneau is latched down. I'm very happy with Autoeq but not the product. I maybe should have paid more locally rather than buy online as would have been easier to return and try another brand. I didn't try to return as shipping and putting back in the box would have be a pain.

Date of experience: January 24, 2020
Ryan S.
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Good product, good price, easy to install
January 24, 2020

Good product, good price, easy to install

Date of experience: January 24, 2020
Mike F.
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We haven't install the cover to date but all looks good..

Date of experience: January 20, 2020
NyPine W.
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Very quick & Easy
January 18, 2020

Very quick & Easy

Date of experience: January 18, 2020
Graham O.
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The website is really intuitive and flexible
January 16, 2020

The website is really intuitive and flexible. Product was delivered timely and well packaged.

Date of experience: January 16, 2020
Jeff S.
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Great website
January 15, 2020

Great website

Date of experience: January 15, 2020
Roger M.
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Are you kidding me
January 15, 2020

Are you kidding me. My new iArmor running boards are amazing. Light weight, sturdy and suit my truck as though they were a factory option. Unbelievably simple to install. I especially like the no drilling aspect of the product. If you're trying to improve on the design, stop right now...Mission Accomplished...Best Regards...Roger Martin

Date of experience: January 15, 2020