Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of AutoEQ

AutoEQ

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate AutoEQ?
grey stargrey stargrey stargrey stargrey star

AutoEQ Reviews Summary

The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

shipping
7
This company does not typically respond to reviews

Instant Feedback

1,716 reviews

We monitor reviews for authenticity

james c.
0 reviews
0 helpful votes
Follow james c.
Unfollow james c.
Share Review
Report Review

Good product instructions well done very happy

Date of experience: April 9, 2020
Mike B.
0 reviews
0 helpful votes
Follow Mike B.
Unfollow Mike B.
Share Review
Report Review

All around good shopping experience for large items!

Date of experience: April 4, 2020
Claude C.
0 reviews
0 helpful votes
Follow Claude C.
Unfollow Claude C.
Share Review
Report Review

Tracking the order was terrible
April 3, 2020

Tracking the order was terrible. The dalivery company was not accessible. Did not meet delivery timeline.
You need to find a new delivery company. Loomis a d there customer service suck.
Try using the companies that Amazon uses.

Date of experience: April 2, 2020
Al G.
0 reviews
0 helpful votes
Follow Al G.
Unfollow Al G.
Share Review
Report Review

Easy to find
March 31, 2020

Easy to find. Hoping this item ships quickly

Date of experience: March 31, 2020
Koser R.
0 reviews
0 helpful votes
Follow Koser R.
Unfollow Koser R.
Share Review
Report Review

Easy to find exactly what I was looking for!
March 26, 2020

Easy to find exactly what I was looking for!

Date of experience: March 25, 2020
Bruce P.
0 reviews
0 helpful votes
Follow Bruce P.
Unfollow Bruce P.
Share Review
Report Review

First time using autoeq, no problems what soever, will look to them again when I need accesories again.

Date of experience: March 23, 2020
Jennifer C.
0 reviews
0 helpful votes
Follow Jennifer C.
Unfollow Jennifer C.
Share Review
Report Review

Awso.e costumer service called to double check my truck for fit of running boards.

Date of experience: March 23, 2020
Shawn W.
0 reviews
0 helpful votes
Follow Shawn W.
Unfollow Shawn W.
Share Review
Report Review

Knowledgeable staff provided a prompt response to questions. Good product selection and Canadian shipping! All products arrived as advertised and well packaged. Delivery was good. The first package arrived in 1 business day and the second arrived on the 4th business day. Overall, I was very satisfied with the whole experience.

Date of experience: March 22, 2020
Kyle S.
0 reviews
0 helpful votes
Follow Kyle S.
Unfollow Kyle S.
Share Review
Report Review

Detailed website, easy to maneuver
March 18, 2020

Detailed website, easy to maneuver. Fast shipping, product codes listed for easy reference to manufacture.

Date of experience: March 17, 2020
Scott Z.
0 reviews
0 helpful votes
Follow Scott Z.
Unfollow Scott Z.
Share Review
Report Review

Finding the proper size and purchasing the unit was very easy, now i wait for the delivery and see about the install

Date of experience: March 17, 2020
matt s.
0 reviews
0 helpful votes
Follow matt s.
Unfollow matt s.
Share Review
Report Review

N/a
March 17, 2020

N/a

Date of experience: March 17, 2020
Dave S.
0 reviews
0 helpful votes
Follow Dave S.
Unfollow Dave S.
Share Review
Report Review

It was easy to find the product that I wanted and the pricing was great. The ordering process was easy and painless.

Date of experience: March 16, 2020
Jodan F.
0 reviews
0 helpful votes
Follow Jodan F.
Unfollow Jodan F.
Share Review
Report Review

I like it
March 15, 2020

I like it

Date of experience: March 15, 2020
Michael C.
0 reviews
0 helpful votes
Follow Michael C.
Unfollow Michael C.
Share Review
Report Review

Great price and on time
March 8, 2020

Great price and on time.

Date of experience: March 8, 2020
Richard F.
0 reviews
0 helpful votes
Follow Richard F.
Unfollow Richard F.
Share Review
Report Review

Great prices and fast shipping
March 8, 2020

Great prices and fast shipping. Very impressed by this site

Date of experience: March 7, 2020
Greg L.
0 reviews
0 helpful votes
Follow Greg L.
Unfollow Greg L.
Share Review
Report Review

Good product delivered within 3 business days
March 8, 2020

Good product delivered within 3 business days. Tonneau cover installed within 1 hour

Date of experience: March 7, 2020
Gilles D.
0 reviews
0 helpful votes
Follow Gilles D.
Unfollow Gilles D.
Share Review
Report Review

Fast delivery, easy installation
March 2, 2020

Fast delivery, easy installation.
Good expérience
100% satisfied

Date of experience: March 1, 2020
Joe B.
0 reviews
0 helpful votes
Follow Joe B.
Unfollow Joe B.
Share Review
Report Review

Fast Easy and good prices
March 1, 2020

Fast Easy and good prices.

Date of experience: March 1, 2020
Jim B.
0 reviews
0 helpful votes
Follow Jim B.
Unfollow Jim B.
Share Review
Report Review

This site is very easy to use as well as looking good, too bad there were not more stars available for delivery time, I felt it was very quick. Bars are already installed, making a good looking truck look even better.

Date of experience: February 29, 2020
Steven L.
0 reviews
0 helpful votes
Follow Steven L.
Unfollow Steven L.
Share Review
Report Review

A very well website easy to look up what you want and quick response when you email them and overall prices are great

Date of experience: February 29, 2020