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AutoEQ Reviews Summary
The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
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Got what I was looking for looks absolutely beautiful got them colour match worth every penny
Exactly what I was expecting looks great.
Cheapest price online. Hopefully they show up undamaged and no missing parts. Heard bad things about customer service and returns so hopefully don't have to go that route. Have a great day thanks!
Great service
Great would order again
The middle brackets do not line up on both sides the holes on the stop are 8" behind we're bracket must go. Passenger side sits underneath good but 3/4 inch lower on other side...
Fair prices..
Your website and specifically the ordering process was "glichy" I had to reprocess my purchase a number of times to get it right
The side visors fit ok but are half the size I normally get. The AVS hood Visor is plastic junk and was in a closed box but the plastic bag holding everything had been open. Thinking these are seconds. The hood deflector is cheap plastic and too thin and broke on installation as the corners are known weak spots. I have installed lots of these over the years but these are too cheaply made for anyone. EQ was fine but this product is junk. Not sure if anything can be done.
Very easy and found what I was looking for. Tytyty
Good quality, fits perfect, easy to install.
Some damage to product from shipping, but not a reflection of the vendor. Managed to make it work.
Spoke with Customer Service, very helpful and knowledgeable.
The 1-3 day shipping actually took 8 days, not AutoEQ's fault but still...
Bought an access Lomax tonneau cover. Given the coved 19 situation arrived in rural Manitoba in 5 days. Easy to install best tonneau cover I've ever owned would recommend auto eg for price and service
Great company, responded to my questions right away and pointed me in the right direction for the product i wanted. I just ordered car seat covers and will update on arrival.
Seat covers arrived within 2 days and fit perfectly. Looks like they came from the factory.
Package was quite large and came within days of my order, and my running boards look great on my truck as displayed in the photos on the website. Thanks!
Yes
Awesome price, quick delivery great product easy install
Bought one last summer for my truck. Now buying one for my dad for father's day.
An enjoyable experience
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members