Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of AutoEQ

AutoEQ

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate AutoEQ?
grey stargrey stargrey stargrey stargrey star

AutoEQ Reviews Summary

The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

shipping
7
This company does not typically respond to reviews

Instant Feedback

1,716 reviews

We monitor reviews for authenticity

Cynthia F.
0 reviews
0 helpful votes
Follow Cynthia F.
Unfollow Cynthia F.
Share Review
Report Review

Above and beyond my expectations for the price. It is a quality made product. I highly recommend purchasing from autoeq.ca

Date of experience: June 8, 2020
DI C.
0 reviews
0 helpful votes
Follow DI C.
Unfollow DI C.
Share Review
Report Review

Overall good, but improvement can be made to search filters.

Date of experience: June 3, 2020
Mack C.
0 reviews
0 helpful votes
Follow Mack C.
Unfollow Mack C.
Share Review
Report Review

Wish it showed more detail about product
June 2, 2020

Wish it showed more detail about product.

Date of experience: June 2, 2020
Barry D.
0 reviews
0 helpful votes
Follow Barry D.
Unfollow Barry D.
Share Review
Report Review

Good Job
June 2, 2020

Good Job

Date of experience: June 2, 2020
Desmond L.
0 reviews
0 helpful votes
Follow Desmond L.
Unfollow Desmond L.
Share Review
Report Review

Great product, great price and fast delivery especially in these times.

Date of experience: May 31, 2020
Benny D.
0 reviews
0 helpful votes
Follow Benny D.
Unfollow Benny D.
Share Review
Report Review

So far I have just made my first purchase from AutoEQ.ca and the online ordering system worked smoothly. I will add more comments once I receive my order.

Follow up: The hood protector arrived in good shape all hardware was there. The installation manual is pictured based with metric and imperial measurements. The installtion is little tricky, but if you take your time and follow the instruction you will have no problems. Overall I am happy with my purchase.

Date of experience: May 30, 2020
John R.
0 reviews
0 helpful votes
Follow John R.
Unfollow John R.
Share Review
Report Review

Good prices, like I can use Pay Pal
May 28, 2020

Good prices, like I can use Pay Pal. Delivery was quick. Product in good shap when it arrived.

Date of experience: May 28, 2020
Tim S.
0 reviews
0 helpful votes
Follow Tim S.
Unfollow Tim S.
Share Review
Report Review

Received the seat covers a couple days ago, installed yesterday. Okay, my fingers hurt now from installing the covers. Very nice tight fit! Look great. Adds a lot of snaz to my interior. The stitching looks very high quality. I would strongly recommend these covers to others. After seeing my covers my wife wants some for her BMW.

Date of experience: May 24, 2020
R C.
0 reviews
0 helpful votes
Follow R C.
Unfollow R C.
Share Review
Report Review

Enjoyable
May 22, 2020

Enjoyable. Will probably order other items upon next visit.

Date of experience: May 22, 2020
Luc S.
0 reviews
0 helpful votes
Follow Luc S.
Unfollow Luc S.
Share Review
Report Review

At check-out, the picture that appear was not of the right hitch and the curt part number doesn't appear too. So I'm not 100% that I will receive the right thing.

Date of experience: May 19, 2020
Yann L.
0 reviews
0 helpful votes
Follow Yann L.
Unfollow Yann L.
Share Review
Report Review

Could be easier To place order but overall good

Date of experience: May 15, 2020
Les M.
0 reviews
0 helpful votes
Follow Les M.
Unfollow Les M.
Share Review
Report Review

The process was easy to follow and it included free expedited shipping.

Date of experience: May 15, 2020
Glen A.
0 reviews
0 helpful votes
Follow Glen A.
Unfollow Glen A.
Share Review
Report Review

Web site easy to follow
May 15, 2020

Web site easy to follow. Product was exactly as pictured. Process of ordering was easy and straight forward. Delivery time was remarkable. 5 stars overall.

Date of experience: May 15, 2020
michael t.
0 reviews
0 helpful votes
Follow michael t.
Unfollow michael t.
Share Review
Report Review

Good
May 15, 2020

Good

Date of experience: May 15, 2020
Brian Y.
0 reviews
0 helpful votes
Follow Brian Y.
Unfollow Brian Y.
Share Review
Report Review

So far it's been great, I had a little bit of an issue with one of the products that I received. The team at autoeq has resolved this issue and I am very satisfied.
I will definitely shop at autoeq again.

Date of experience: May 15, 2020
Adam R.
0 reviews
0 helpful votes
Follow Adam R.
Unfollow Adam R.
Share Review
Report Review

Great Job as always
May 15, 2020

Great Job as always.

Date of experience: May 15, 2020
Michael R.
0 reviews
0 helpful votes
Follow Michael R.
Unfollow Michael R.
Share Review
Report Review

Great experience, order was handled quickly and product arrived within the week. Product was damage free, and correct to application..

Date of experience: May 14, 2020
Rollie G.
0 reviews
0 helpful votes
Follow Rollie G.
Unfollow Rollie G.
Share Review
Report Review

Hitch for 2014 CX 5 fit perfectly
May 14, 2020

Hitch for 2014 CX 5 fit perfectly. Good product at a decent price and timely delivery.

Date of experience: May 14, 2020
Richard H.
0 reviews
0 helpful votes
Follow Richard H.
Unfollow Richard H.
Share Review
Report Review

Easy to use website, great selection of products.

Date of experience: May 13, 2020
Wendy F.
0 reviews
0 helpful votes
Follow Wendy F.
Unfollow Wendy F.
Share Review
Report Review

Fast service
May 13, 2020

Fast service. Excellent prices.

Date of experience: May 13, 2020