AskTech SupportReviews 1,617

I made an error in setting up the SeatGeek account. The tech person helped me resolve it in under five minutes. It is always faster and easier to talk to a person. Especially as a first time user. Good to go from here.

Answered questions. Tried to accommodate a phone call but then I could not reach him back. Will start agai

He was knowledgeable and personable, and solved my problem

Had trouble with setting up a second device. Andy was patient. Was very quick to come up with a solution. Very cheerful and kind. Thanks Andy! You made it easy for us!

It was a good experience but I don't understand why there was a $40 fee along with the $5 fee?

John Bryan was most helpful, could not fix the problem but gave me some great suggestions. For $5 I cetrtainly call AskTech again.

I wanted to cancel a subscription with JustAnswer because I was charged twice and I didn't know I had signed up. This support person gave me the exact instructions to cancel and get a refund. Thank you.

Alejandro was pleasant, knowledgeable and solved my issue very quickly. I would highly recommend him. Thanks.

I was simply referred elsewhere likely because I asked the question incorrectly.

Contacted help line... patient responses to questions... got unit working... happy with progress.

My virus scanning software didn't seem to be working. The technician explained what was happening and satisfied my concerns.

Woke up to tv not working. Did AI chat and after a few trouble shooting questions I was referred to a technician who called. My son did all of the legwork due to my health issues and realized something wasn't plugged in. We have two small dogs who probably pulled one of the cords out. Go figure. Thank you Xfinity.

He was very patient with me and we got it solved. Thank you very much.

Shurvi. Was very patient and kind! I wish I could have spoken with her the second time I was sent to IT support. Second interaction not as good.

Helped me remember things I had forgotten and was very nice about it all.

Appreciate his knowledge & desire to fix, courteous m, efficient, thorough. Thanks!

Lost contact and he called me back and fixed my problem. Excellent customer service

Better than I expected. He clearly knew what he was doing

I got instant help. I am not sure if my problem is fixed. But I will know once I get my new ink. I appreciate the time they took.

Ignorant Octogenarian helped by wonderful and patient Technician.