AskTech SupportReviews 855

She gave me the phone number where I could get more/better information. As a result, I was able to understand and resolve my issue.

Maytag dryer issue.
Was sent to Ask Tech by Maytag chat.
Phillip knew the control board on my machine. He quickly answered my question and gave me the number for Repair of the dyer.
Thanks!

Fast and efficient. Also very sharp with the fix. He was very pleasant to work with and did a great job. I would definitely use him anytime for any problem on a computer. Great job.

Don't be afraid to ask thorough questions. You are given quick responses as far as what else is needed and where else to inquire.

Yes, Josh I do have a warranty, but I can't find my receipt with the warranty on it when I bought it from Walmart if you could help me replace the box that would be great

Eric was very professional, efficient and knowledgeable. He helped me fix my problem quickly and I appreciate his assistance.

My new fibe tv service would not connect to my Samsung tv. This was increasingly frustrating because it connected seamlessly with another tv, an LG. After trying for hours, I called the service provider's help line. They, in turn, referred me to AskTech. Tony called me from San Francisco (I am in Ontario, Canada) and stayed with me on the phone for 90+ minutes. Although he was unable to fix the technical issue, we were in agreement that the problem with the tv, an older model SmartTV. This was subsequently confirmed by a Samsung representative. He advised me to puchase an Amazon Fire or RokuTV as an easy fix. We shall see; it arrives today.
In hindsight, the vintage of the tv should have been our first clue but I greatly appreciated Tony's helpfulness tenacity.

I could not follow the computer instructions because of my limited ability. The lady tried to help but I couldn't follow. Will go to the bank office and get them to see what can be done. THANKS BOB

I had purchased a new application and was unable to load it on 4 devices. It was quickly becoming a major mess before Ratan, my technician, carefully and methodically corrected the difficulties and got the application loaded on all 4 devices, solved the problems my efforts had caused, and calmed the sense of frustration I had developed.

I don't think this question has anything to do with the exceptional service I received from the agent

The chat room was very helpful in screening my needs before having a tech person call me. That person was so efficient in seeing what changes and updates were needed. I am a very satisfied person.

It was intense but helpful. Language issues made conversation a bit tough. The person was knowledgeable and helpful however. Yet at the end the printer issue was unresolved.

The technician, Steven, offered clear, quick, easy to follow help and advice. The troubleshooting process helped us both understand the issue and what following steps to take.

Many years ago I had the use of an Apple Phone. I enjoyed the FACT that I could go to their store and have my questions answered…But before I could take any of their classes, I lost my phone, and couldn't afford a new Apple Phone. NOW I Have a New Apple Phone and am SO HAPPY.! So far to has screened many SCAM Calls. I love it because of the APPLE DEPENDABILITY and WILLINGNESS To HELP and INFORM Its Customers on The Best Use of Their Product!