AskTech SupportReviews 855

I came to your site totally frustrated and ready to just give up. I had done over 4043 or 45 attempts to change my password on Apple so that I could enter a new payment visa into somewhere that I had no idea where I was looking for and this lovely young lady saw what I was trying to do said not a problem it's gonna be OK we'll do it. We'll do it together. She followed up with me to see if it had happened it didn't but when I went back and tried it again it worked so I'm very thankful and I think you guys are the best thing because when it comes to the apple, we have really know where we can go for support and now we know we have you so thank you again

I have been struggling with trust issues online since my identity was stolen 7 years ago! Today's experience with MrTaylor renewed my faith in my self and the goodness in this world!

I felt very comfortable speaking with the technician. He explained what he was going to do very clearly and also informed me what to expect after he was done.

Excellent customer service. He was professional, polite, informative. Showed so much patience and respect for the customer. I was amazed how at ease he was to speaking to an old person and didn't speak so fast making it easy to follow his instructions to resolve my issue

My phone was disconnected on Friday because it wasn't, t paid I paid it on Monday with my credit card my phone has not been reconnected yet. Today is Tuesday

My experience was good, the representative seemed knowledgeable, helping to feel satisfied with his advice; I have used Ask a question before, after transferring the price cost, I realized I entered into this service for 70 dollars monthly, I wasn't expecting it to be monthly, I usually never have reason for a ongoing charging, wish I could just pay once and reconnect later if I can.

He was helpful, resourceful and kind I will use him again with any other tech issue and will recommend him to family and friends

Efficient, polite, and got the job done. There was nothing missing from the service. However, the survey is a drag. It is taking longer than the service.

I am 80 years old and neither knowledgeable nor adept concerning computer use. The tech was patient and thoughtful helping me work through the problem.

This turned out to be an issue of bad hardware. I have worked with 3 other experts who were unable to find resolution.
Calvin spent a lot of time and effort and was open to try a lot of different pathways to success to no avail

THE EXPERT FIGURED OUT THE PROBLEM WITH MY RETURN IN SHORT ORDER! I needed to fill in a blank window, which stopped the software loop and the returns were filed!

Excellent service. But surprised to be signed up for monthly

Good service. But surprised to be signed up for month financial charged. Need to be removed from that!

We bought a new Iphone 2 weeks ago and it had nothing but problems. Apple store couldn't help and the T-Mobile store where we bought the phone, referred us to the Apple Store. Out of desperation we went to AskTech. Mark identified the problem almost immediately. Problem solved and no more stressful issues with the new phone. T-Mobile needed to add a code that was not included with the purchase of the phone. One phone call to T-Mobile and DONE! Thank you to Mark!