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business logo of Ashford

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
Sponsored message from Ashford
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

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18,809 reviews

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Florida
1 review
0 helpful votes
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Love your collection of Calvin Klein watches
March 5, 2025
Updated review

It's gone down so please add more. You used to have a great collection earlier.

Date of experience: February 23, 2025

I am a loyal customer but today I did not see too many...
February 26, 2024
Previous review

I am a loyal customer but today I did not see too many Calvin Klein options.

Date of experience: February 25, 2024
Maryland
1 review
0 helpful votes
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I'm a for lifer
March 5, 2025

I've been shopping with Ashford for about 5 years and I love it here. Shipping is always fast and the products are always as pictured and described.

Date of experience: February 23, 2025
Connecticut
1 review
0 helpful votes
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Excellent
March 5, 2025
Updated review

Have purchased a few watches already and can't be happier with the quality and shipping time

Date of experience: February 23, 2025

Great experience
January 12, 2025
Previous review

Great prices and fast shipping both times I have bought from Ashford.

Date of experience: January 1, 2025
California
1 review
0 helpful votes
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Great site
March 4, 2025
Updated review

Been getting glasses from here and a package was lost but gave me credit

Date of experience: February 22, 2025

Always the best experience
August 8, 2024
Previous review

Always the best experience

Date of experience: July 28, 2024
California
1 review
0 helpful votes
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I as cool
March 4, 2025

Was nicecggsgshsuxudndndb didje didbd d si dhdhd d f udhdhdbc

Date of experience: February 22, 2025
New Jersey
1 review
0 helpful votes
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Great product great website
March 4, 2025

This website was easy to use and ships quickly to you...

Date of experience: February 22, 2025
Azerbaijan
1 review
0 helpful votes
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Good
March 4, 2025

Thank you very much! Very good items i ordered from you. I love you

Date of experience: February 22, 2025
North Carolina
1 review
0 helpful votes
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Movado watch
March 4, 2025

I ordered a Movado watch for my wife and it came in excellent brand new condition. Thank you so much.

Date of experience: March 4, 2025
Ohio
1 review
0 helpful votes
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Initial order went without a hitch except I ordered based on photo and not item description. I wanted to exchange it for the correct model, but a simple exchange wasn't possible for whatever reason, perhaps an inventory or logistics issue.

Date of experience: April 13, 2024
California
1 review
0 helpful votes
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Rtr
March 4, 2025

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Date of experience: March 4, 2025
Virginia
1 review
0 helpful votes
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Never disappointed
March 4, 2025

Everything is perfect. Price, package, product, shipping.

Date of experience: February 21, 2025
Massachusetts
1 review
0 helpful votes
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Amazing
March 4, 2025

Great sporty look watch that any watch-loving person can pass on

Date of experience: February 21, 2025
Australia
1 review
0 helpful votes
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Best place to shop
March 4, 2025

Very easy to choose and takes few seconds to set up and order the things.
Very affordable and genuine.

Date of experience: February 21, 2025
California
1 review
0 helpful votes
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Na
March 4, 2025

Na so DM do DM tin DM fo DM FB el DM to us tv tv en DM co by do it right he the the unit d eh g g ft UFO Joe try hit thing do he the city G hi Bing fhh h

Date of experience: February 21, 2025
Denmark
1 review
0 helpful votes
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10/10
March 3, 2025

Very quick in transportation and very good service 👌 I am happy you know you now

Date of experience: February 21, 2025
Nicaragua
1 review
0 helpful votes
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This was a great purchase, I am on my fifth or sixth purchase here and no regrets. Always speedy.

Date of experience: February 21, 2025

Easy to purchase, coupons handy and checkout friendly
April 8, 2024
Previous review

Easy to purchase, coupons handy and checkout friendly

Date of experience: March 29, 2024
Illinois
1 review
0 helpful votes
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D
March 3, 2025

Just a quick reminder that your service is coming up in one hour. Your technician's name is listed below under "Booking details".

Date of experience: February 21, 2025
California
1 review
0 helpful votes
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Smooth experience
March 3, 2025

The overall experience was smooth and the shipment was fast.

Date of experience: February 7, 2025
Arizona
1 review
0 helpful votes
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Great price for great quality!
March 3, 2025

My experience with Ashford was prefect. Great price for great quality!

Date of experience: February 21, 2025
Bahamas
1 review
0 helpful votes
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Easy and Quick
March 3, 2025

Easiest checkout ever. Quick delivery with excellent tracking info.

Date of experience: March 3, 2025