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business logo of Ashford

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

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18,772 reviews

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California
1 review
0 helpful votes
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Great place to shop
March 11, 2025
Updated review

Delivery fast and the box came in good shape. Good price and good products

Date of experience: March 14, 2025

Great item
January 20, 2025
Previous review

Shipping fast and beautiful wrap. I love my watch, so I bought it again.

Date of experience: January 10, 2025
Louisiana
1 review
0 helpful votes
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Very easy and simple
March 11, 2025

Stress free experience and found a nice watch to buy as a gift

Date of experience: March 14, 2025
Pennsylvania
1 review
0 helpful votes
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Quality for less
March 11, 2025

Great choices and prices. I was surprised by the myriad of choices available and the low prices.

Date of experience: March 10, 2025
Minnesota
1 review
0 helpful votes
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Excellent
March 11, 2025

Product arrived well packed. Website easy to navigate. Well done Ashford.com

Date of experience: February 28, 2025
Pennsylvania
1 review
0 helpful votes
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I ordered the same watch a week ago. However, the delivery service Ashford chose never reached out to me to make a successful delivery. The watch finally goes returned to Ashford.
I called and emailed back and forth with customer service and wasted an entire week. I was told they couldn't do anything but took time to refund my first order and that I could reorder the same watch and repeat the same waiting game.
I still did what they told me and reordered the watch. By the way, I have not received my refund for the first order, which was returned to Ashford a few days ago. I hope the watch can be delivered smoothly this time, and I will receive my refund soon.

Date of experience: February 28, 2025

Great discount
March 3, 2025
Previous review

Great discount

Date of experience: February 21, 2025
New York
1 review
0 helpful votes
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It was great
March 10, 2025

Fast delivery! Nice packaging. No damage on the package!.

Date of experience: February 28, 2025
Georgia
1 review
0 helpful votes
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Awesome on-line retailer
March 10, 2025

Great deals on classy watches for Men & Women. Delivered very quickly too!

Date of experience: February 28, 2025
Massachusetts
1 review
0 helpful votes
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Smooth experience, fast website. Coupons work and the discounts are the best you can find out there online.

Date of experience: March 10, 2025
Michigan
1 review
0 helpful votes
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Bnmv bnvvmnb
March 10, 2025

Worked pretty mb,nbnm,bkjbnklhl;kbbklhbl;kjbkj;lbjk;lnm,bnm,well

Date of experience: March 13, 2025
California
1 review
0 helpful votes
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Great quality
March 10, 2025
Updated review

Amazing quality merchandise, will definitely be buying in the soon future

Date of experience: February 27, 2025

Perfect
March 3, 2025
Previous review

Awesome experience, definitely worth it, would highly recommend it to others

Date of experience: February 20, 2025
Australia
1 review
0 helpful votes
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Very easy to find what I wanted. Information about mailing was clear and the charges were reasonable. Remains to be seen how quickly the items are processed and sent, but so far so good.

Date of experience: March 12, 2025
Iowa
1 review
0 helpful votes
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Awesome watch
March 9, 2025

The service was quick and easy. The website has a million different watches, but once you find the one you want, it's easy peasy.

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Date of experience: February 27, 2025
Connecticut
1 review
0 helpful votes
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I got exactly what I ordered, and within a reasonable amount of time. The shipping delay was due to me ordering late on Friday after they were done processing orders, so it wasn't a problem, just a little slower than ideal.

Date of experience: February 27, 2025
California
1 review
0 helpful votes
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Great Watch Shop
March 9, 2025

Great price! Great customer service! Great selection of watches! Great customer service.

Date of experience: February 27, 2025
Washington
1 review
0 helpful votes
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Great shopping experience
March 9, 2025

Excellent quality at reasonable prices. Delivery is within stated timeframe. Great choices for graduation gifts!

Date of experience: February 27, 2025
California
1 review
0 helpful votes
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Good
March 9, 2025

Good good good good, good. Good! Then good.How good? Good! Why good? Why not good!

Date of experience: March 11, 2025
Florida
1 review
0 helpful votes
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Ashford is Awesome
March 9, 2025
Updated review

Quick delivery and awesome quality watches. Best prices in the market.

Date of experience: February 26, 2025

Sp far, so good
July 3, 2024
Previous review

Sp far, so good. I'll readdress when my watches are delivered

Date of experience: June 23, 2024
Florida
1 review
0 helpful votes
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Excelente calidad y servicio
March 9, 2025

El producto de muy buena calidad y el pedido llega bien empacado en excelentes condiciones y en poco tiempo

Date of experience: January 29, 2025
Virginia
1 review
0 helpful votes
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Great no date diver.
March 8, 2025

Ships quickly and securely. Watch shipped out with a travel pouch, no original box.

Date of experience: February 26, 2025
Georgia
1 review
0 helpful votes
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Fine mans Watch
March 8, 2025

Good looking handsome watch. Weight is perfect and love the silver

Date of experience: February 26, 2025