On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Will not order again from ashford. Tried to login to my account and doesn't show my order.
I just bought my 3rd watch with you and I can't complain! It's a legit site and most of all, I love buying locally. I've never had any problem with my purchase at your site and very well packaged, no damage. I'll keep buying and I'm always recommending your site to my friends
I completed my shipping with no problem, hopefully I'm satisfied with my new order
Good watch, great price and fast delivery. The shipping and delivery was fast.
Wonderful prices and good products offered by this company been a customer over 3 yrs now
Excellent price and good products best place to shop for all seasons
The purchase and shipping process was smooth. Package came quickly, but the product was terrible.
I bought a citien eco-driver for my wife's birthday dift. That's pretty and my wife loves it.
Schnelle Lieferung sehr großes Angebot.
Produkte werden sehr aufwendig beschrieben.
I've purchased several times from Ashford and have been satisfied with their responsive shipping and good values.
It's my first experience with the shopping site.
Good product and fast shipping. Thank you
I always buy my watch and glasses from here.they have best prices
No hassle easy service. Web transaction worked smoothly. They will hassle you for a rating for their web site
Both previous watch order processes went smoothly, shipped fast and came exactly as described in the online catalogue in original boxes and with the watch makers warranty. I was also pleased with the glasses frames, and a Swarovsky ornament. So glad I found Ashford
Friendly website, super prices, provide security to the customer. And if they do not have a product, the refund is made quickly.
I enjoy the selection of watches and they are quite timely responding.
Have ordered several watches from Ashford over the years and have always been pleased with them. Great value and orders arrive quickly. Will continue to shop with Ashford.
Awesome, the items are as advertised on the internet I am satisfied with my previous order
There's a great amount of selection and I'm surprised at how low the prices can get.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members