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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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There's a great amount of selection and I'm surprised at how low the prices can get.
Great value, selection and sales of affordable watches shipped in a timely manner. I would like to purchase more Dominatore Del Mare Aviatore watches.
Fast, easy and great price! Outstanding packaging, nice fit and grear company communication.
Quick and safe shopping. Pricing is great as well. Thank you!
I hope we can become good customers here! So far I have had good experience
Great service. Good experience and prompt transport
I would recommend shopping with Ashford
You cancelled my first order for no valid reason on my behalf all funds were on my card and it is a legitimate card, then it took a number of emails and two weeks to get the money back to my card. Ari was helpful but it wasn't a good experience. I have tried again with PayPal
It was easy to buy online from you. The product is exactly as shown on the website.
Wrong item sent. Return process a little cumbersome but accepted return. Awaiting refund
Have returned watch due to defective operation. Not a good experience as this was a gift and recipient was disappointed as product had to be returned. This cost me time and money to receive return number, repackage and drop off for shipment back to Ashford.
When it comes to customer service mine is unmatched with any I have had before. Kudos
I have purchased Nike sunglasses and was very pleased with quality & price! Thanks
Ashford's website was easy to navigate and despite them having a large inventory to choose from I was able to find the watch I was looking for quickly and easily. Check out was simple, and I received my watch within a week. 10/10 will be buying my next watch from them as well.
After clicking to buy, there is no confirmation to take the buyer to the check out page or payment page. I almost bought 4 of the same item before I realized I had to click another icon for payment. The product description page for my watch could have been more informative.
Is a nice site to make a purchase and they are authentic products
It's Very fantastic and quality, I will recommend the site to people
Watch is a gift, I haven't opened it yet, but the website and shipping were easy
Absolutely love Ashford! I have been shopping with them for years!
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!

