Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of Ashford

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
Sponsored message from Ashford
Save an extra 7% off order with code SJREV7
Save Now
How would you rate Ashford?
grey stargrey stargrey stargrey stargrey star

Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 0 days

Instant Feedback

18,812 reviews

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
Follow Sudipta B.
Unfollow Sudipta B.
Share Review
Report Review

Good service
March 31, 2025

Good discounts, quick service, deals are nice and products came as described

Date of experience: March 20, 2025
Canada
1 review
0 helpful votes
Follow Abdullah Q.
Unfollow Abdullah Q.
Share Review
Report Review

Awesome
March 30, 2025

Happy with my purchase. Pn time shipping. No surprises. Happy with my purchase. Pn time shipping. No surprises.

Date of experience: March 20, 2025
Nevada
1 review
0 helpful votes
Follow Russell U.
Unfollow Russell U.
Share Review
Report Review

Happy 😃
March 30, 2025

Soo happy I'm able to buy my luxury sunglasses for less 😃 Thank you ash ford

Date of experience: March 20, 2025
Texas
1 review
0 helpful votes
Follow Alex V.
Unfollow Alex V.
Share Review
Report Review

Great price
March 30, 2025

Fast and smooth, good price, fast delivery,,definitely will buy again

Date of experience: March 20, 2025
Ukraine
1 review
0 helpful votes
Follow Olecsandra I.
Unfollow Olecsandra I.
Share Review
Report Review

Good
March 30, 2025

Thank you, I am satisfied with the assortment and discounts.

Date of experience: March 20, 2025
Maryland
1 review
0 helpful votes
Follow Jacob U.
Unfollow Jacob U.
Share Review
Report Review

Excellent services from buying to returning
March 30, 2025
Updated review

I'm an Ashford's loyalty customer for more than 10 years. My orders are range from watches, bags & sunglasses which I had always received the satisfied merchandises. I'm continuing to buy the Ashford merchandises whenever I need.

Date of experience: March 20, 2025

I'm regular Ashford's customer for many years
June 9, 2024
Previous review

I'm regular Ashford's customer for many years. I recommend Ashford for potential customers. Services - Delivering are rate 5 stars

Date of experience: May 30, 2024
Australia
1 review
0 helpful votes
Follow Ali O.
Unfollow Ali O.
Share Review
Report Review

Excellent service
March 30, 2025

Quick delivery secure package over all great experience. I will recommend my friends as well

Date of experience: March 20, 2025
New Hampshire
1 review
0 helpful votes
Follow Laurie E.
Unfollow Laurie E.
Share Review
Report Review

Awesome
March 30, 2025
Updated review

Ordering is easy and products are great! My experience was terrific.

Date of experience: March 20, 2025

It is an awesome watch.
March 12, 2025
Previous review

It was quick and easy. Can't wait to get this to give to my husband.

Date of experience: March 12, 2025
New York
2 reviews
0 helpful votes
Follow Felipe X.
Unfollow Felipe X.
Share Review
Report Review

LUMINOX
March 30, 2025

Like the build on the watch exactly as described can't complain.

Date of experience: April 2, 2025
Slovakia
1 review
0 helpful votes
Follow Vladislav G.
Unfollow Vladislav G.
Share Review
Report Review

Everything was fine
March 30, 2025

I was satisfied and can recommend to everyone
The order arrived relatively early.

Date of experience: March 20, 2025
California
1 review
0 helpful votes
Follow shashi X.
Unfollow shashi X.
Share Review
Report Review

Geat site
March 30, 2025

Good experience, great price for the product, slight difficulty with pins for bracelet adjustment but worked out ok

Date of experience: March 30, 2025
Australia
1 review
0 helpful votes
Follow Jeremy J.
Unfollow Jeremy J.
Share Review
Report Review

Honest and timely
March 30, 2025
Updated review

Got a great price on a Hamilton. Shipping arrived in less than 2 weeks. Very happy overall.

Date of experience: November 22, 2024

As promised
December 9, 2024
Previous review

Prices are very reasonable, shipping is swift. Product is what I expected.

Date of experience: November 29, 2024
Switzerland
1 review
0 helpful votes
Follow Ivan U.
Unfollow Ivan U.
Share Review
Report Review

It gave errors when trying to place the order with a credit card I used several times on other international purchases. The debit card issued by the same bank did not have any issue, suspicious.

Date of experience: March 29, 2025
Illinois
1 review
0 helpful votes
Follow James Z.
Unfollow James Z.
Share Review
Report Review

Fast and Easy
March 29, 2025

This is my second order with Ashford, not only do they have a good watch selection but their shipping is fast.

Date of experience: March 19, 2025
California
1 review
0 helpful votes
Follow Jay N.
Unfollow Jay N.
Share Review
Report Review

Waiting for customer service department to contact me on how to return sunglasses.

Date of experience: March 22, 2025
Florida
1 review
0 helpful votes
Follow Mark A.
Unfollow Mark A.
Share Review
Report Review

Very Satisfied
March 29, 2025

Great price and an ease to work with. Have ordered before and will certainly place another soon

Date of experience: March 19, 2025
California
1 review
0 helpful votes
Follow Tianyun R.
Unfollow Tianyun R.
Share Review
Report Review

It is a good deal.
March 29, 2025

I like the watch very much. I hope can get more nice watch and good deal.

Date of experience: March 19, 2025
Singapore
1 review
0 helpful votes
Follow Eva N.
Unfollow Eva N.
Share Review
Report Review

Fast delivery. Great product.
March 29, 2025

I don't want to write some thing long here, thank you. All was great.

Date of experience: March 19, 2025
KR
1 review
0 helpful votes
Follow chongin V.
Unfollow chongin V.
Share Review
Report Review

Good site~~
March 29, 2025

Good~I placed an order in Korea and haven't received it yet.
But not good at Korean? It was a little hard to understand what the counselor said, but she did her best to help me and I appreciate it...

Date of experience: March 28, 2025
New York
1 review
0 helpful votes
Follow Yvette M.
Unfollow Yvette M.
Share Review
Report Review

Just what I was looking for!
March 29, 2025

Was looking for a pretty watch with diamonds with a smaller face in silver for a decent price. This was exactly what I was looing for!

Date of experience: March 18, 2025