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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Great value, quick service, large selection, honest, easy to use
They sent me a broken Hamilton watch. Had to take it to a repair specialist and won't get it back for a month and a half. Would not recommend using this site. They will not send you a box with your watch and then go ghost when you ask them about it. Very disappointed with my experience
Fit me perfectly, great, fit me perfectly, fit me perfectly, fit me perfectly
Love this watch. Missed out on it three times. This time I was able to finally get it and pay it off all with one payment.
Ordered and received a beautiful Tissot at a great price. Great destination for price conscious shoppers
Great deal great watch fast shipping. I am already looking at my next purchase and they will have my business again.
I was able to browse a very impressive inventory in of quality wristwatches and purchased two of them in separate transactions. No hassle. I was very happy with my purchases and that prompted my return to the site now, as one wristwatch is now in needs of replacement. I would definitely recommend Ashford.com to a friend.
Very good selection and prices and reputation is favorable. Web site, esp check out process, is a bit confusing/complicated
Fast and reliable delivery; item as described. The only aspect i did not like was a "brokerage fee" (?) which i had to pay unexpectedly on top of the import tax to the shipper UPS.
Easy online ordering. Not sure what else to say except no issues when ordering
Very nice watch in perfect new condition. Accuracy also very good for the built-in mechanical movement.
Customer service is in a bad condition. Orders are canceled every time. I'm trying to do it again for the last time. If it's not work I 'll never come back again
A pleasant efficient experience and very happy with the watch. Happy to recommend to others
Great watch………………………………………………………………………………………………………
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members