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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Convenient checkout process and excellent customer service.
I ordered from ashford two weeks ago. Package nevet arrived. Found out they want me to pick it up at the local CVS. What kind of stupidity is this?
Day for fulfillment and 2 day shipping all products as described. Perfect as always.
Prompt efficient service, came before it was scheduled in perfect condition
This was a great purchase and the glasses were as advertised. Would be happy to order from this retailer again.
It was very easy process and very fast international delivery
Not able to fill the correct country Czechia due to mandatory regional field which contians special characters and your site does not allow them.
Hi,
We apologize for the issue you encountered while trying to place your order. Please reach out to us directly at customerservice@ashford. Com so we can assist you further.
Best regards,
Great experience with your website. Quick and easy. Would recommend!
I like that you all have a wide variety of different types of styles to choose from with a variety of affordable options and prices thanks
The last watch I ordered is different from what I received. The watch is gray the pic is black. I won't recommend your site to anyone
The last watch I ordered doesn't work. I set the time pushed the button in and it didn't tick. Since I adjusted it I couldn't return it
Everything was absolutely wonderful love it the watch is perfect just what I wanted
Im very happy! My tom ford men's black square sunglasses is ideal!
Its good to untax items to EU if purchase is 100$ or more. The delivery was great
I placed an order for 3 luminox watches on March 3rd and received shipping information twice. The fist one (later on about 5 days) was canceled and the second one (two weeks later appeared to have been damaged) Long story short almos a month later I am waiting for a refund.
Hi,
We sincerely apologize for the delay in resolving the issues with your order. We understand how frustrating this situation has been, especially with the shipping and damaged item. We see that the refund has been processed, and we appreciate your patience throughout this process.
Best regards,
Great! Awesome prices… fast shipping. I bought a second pair.
Exactly what I was looking for for less than half of retail. Came quickly. Excellent experience and would buy again from Ashford.
Great price but unfortunately an improper fir for me. Thanks!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
We’re sorry for the inconvenience caused. If an item isn’t able to be delivered, it may be redirected to a UPS Access Point, such as a local CVS. Unfortunately, we don’t have much control over this process, but we understand how frustrating it can be.
Best regards,