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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Authentic watches, great website, amazing customer service!
Always excellent prices and selection. Customer service is great. Fully recommend.
Very good and fast delivery with authentic and original product
Will I believe it was a scam until I received my order. This is the reason I made another purchase,
I would like to know how you knew my private information.
Beat of the best websites among all those I have done business with
Do business with Ashford and enjoy good prices and fast delivery
Buying watches! Lowest prices on closeouts. Good selection
Great service good pricing always a good experience every time!
Wasn't happy I had my card on hold and then it just went back on
Problems with delivery, their unnecessary signature restrictions are unnecessary. How I am supposed pay for this watch if I have to take time off from work waiting for delivery
App not refreshing making purchase a headache. I had an item in cart and lost it due to app.
Hi,
Thank you for your feedback. We currently don’t have an app, but we’re sorry to hear about the issue you experienced with your cart. We understand how frustrating that can be. Please try accessing our website directly from your browser for a smoother experience, and feel free to reach out if you need further assistance with your purchase.
Best regards,
Shipping method is not perfect. The goods received in a damaged package
Hi,
We apologize for any products damaged during shipping. We see the issue has been resolved Thank you for your patience.
Best regards,
It's fast delivering and great price. Great shopping experience.
Good experience, I like the prices, and the quality. I would buy again.
Easy navigation on website, excellent selection, great discounts, and fast shipping! A++++
Originally ordered the same watch from another online retailer (you all know who I'm talking about) and it took 3 weeks for them to update me saying it was on the way then out of stock. Ordered same watch from Ashford and was delivered on 3 days. Would 1000% order again.
I had good shopping experience with good selection, quality and price
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Richard,
Thank you for your feedback, and we apologize for any issues you experienced with your order. Please reach out to us directly at customerservice@ashford. Com so we can assist you further.
Best regards,