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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Good place to order watches. Recommend and definitely buy more watches from them
Easy and fast, item recived quickly. Recommended to buy from ashford if you want a watch for good price.
Easy to order, very nice. Payment very easy and Nice follow up for the shipment
Ashford always professionals throughout the entire purchasing process of their products, including the delivery process, with the product arriving very well packaged and quickly.
Good product. Will be buying other watches when they become available.
I like your site because price are so good and quality is better than price! Thank you
There is an issue with zip code because I wrote write zip but site still tells me that zip is wrong
Good not be happier and will be making many more purchases from Ashford.
I have always had a great experience shopping on Ashford! I have made multiple purchases and the quality along with the fast processing and delivery time keep me coming back.
Experience with Ashford was seamless and they delivered my order timely.
Online ordering was easy. That's pretty much it. I was less than pleased when the sunglasses were nothing like the picture.
Delivered from USA to my son at his army base in Brecon / Wales / UK in good time for his birthday - many thanks!
The Glycine Combat Bronze is on my wrist right now. Apart from the good looks, it keeps time to within +/- 5 seconds per day, which certainly ain't bad.
I love the affordable prices here, you can buy for you or to gift to someone
I love to pay less for more, I always find what I need...
When I have my watch added to the wishlist, It would be nice to know what is happening (its getting cheaper, sold, back on stock)
Why I can`t pay customs fees, like it is possible at Jomashop site for example
Ashore provided Amazing product and service. Arrived on time.
A pain in the $#*!! I wanted to use my credit card but was refused! Card is perfectly good, tried calling but only got a computer, ZERO CUSTOMER SERVICE
Product seems to be original and Ashford offers great deals.
Hi,
Thank you for your feedback. We do mention on our website that import duties are the responsibility of the customer, as they vary by country and are determined by your local customs authority. We understand it can be frustrating, but unfortunately, these charges are outside of our control. Thank you for your continued business.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Michael,
We sincerely apologize for the frustration you've experienced with your order and the issues with using your credit card. We understand how important it is to have a smooth checkout process and regret that we fell short of your expectations.
Please reach out to us directly at customerservice@ashford. Com, and our team will be happy to assist you further and resolve this issue as quickly as possible.
Thank you for your feedback, and we appreciate your patience.
Best regards,