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business logo of Ashford

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 0 days

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18,880 reviews

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Colorado
1 review
0 helpful votes
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Good service
April 16, 2025
Updated review

Fast delivery and great prices. Would definitely recommend Ashford

Date of experience: April 6, 2025

Thx great watches
April 6, 2025
Previous review

Thx great watches

Date of experience: March 27, 2025
Texas
1 review
0 helpful votes
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Great products and prices
April 16, 2025
Updated review

Last month everything come super fast, great quality and products

Date of experience: March 5, 2025

GREAT WATCHES
March 16, 2025
Previous review

SUPER FAST DELIVERY, A LOT OF CARE ON THE PACKAGING EVERYTHIN G ARRIVES PERFECTLY

Date of experience: February 28, 2025
California
1 review
0 helpful votes
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Review
April 16, 2025

Great Watch feels heavy making it really fun to wear for dress up and casual

Date of experience: April 6, 2025
Texas
1 review
0 helpful votes
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Real products.
April 16, 2025
Updated review

I was happy that the watch checked out to be real. I took it to 2 places.

Date of experience: April 2, 2025

I got a great deal
April 11, 2025
Previous review

I got a great deal.

Date of experience: April 1, 2025
California
1 review
0 helpful votes
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Excellent experience
April 16, 2025

So happy I found this website! Great price, fast delivery, watch as advertised.

Date of experience: April 6, 2025
California
1 review
0 helpful votes
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Fast, convenient and great price
April 16, 2025
Updated review

It was fast, convenient and the best price i have ever seen on Costa's i should have bought more of them

Date of experience: March 27, 2025

Quick and easy, hope it ships soon
April 5, 2025
Previous review

Quick and easy, hope it ships soon

Date of experience: March 26, 2025
Alabama
1 review
0 helpful votes
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Easy
April 16, 2025

The ordering process was very easy. The selection was great.

Date of experience: April 6, 2025
Austria
1 review
0 helpful votes
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Einfach Perfekt
April 16, 2025
Updated review

Es ist meine 2. Bestellung und ich freue mich schon sehr darauf. 1. Bestellung hat auch gut geklappt

Date of experience: April 6, 2025

Freu mich schon sehr auf diese nicht erste invicta...
March 31, 2025
Previous review

Freu mich schon sehr auf diese nicht erste invicta aus Amerika!
Liebe Grüße Mario

Date of experience: March 21, 2025
Florida
1 review
1 helpful vote
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Not crazy about shipping policy
April 16, 2025

It's an okay website, I would shop all retail websites for the best prices. Oddly it often comes down to no shipping costs for the consumer that makes me come back as a repeat customer. No free shipping for me on this purchase!

Date of experience: April 6, 2025
Jacob H. — Ashford Rep
11 months ago

Thank you for your feedback! We work hard to offer the best possible prices on our products, which is why we do charge shipping on certain order amounts. It's part of how we’re able to keep our prices so low across the site. That said, we truly appreciate your continued business and support!

Best regards,

California
1 review
0 helpful votes
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Coach Watch
April 16, 2025
Updated review

So easy fast and received it with in a couple of days going to buy another one love ut

Date of experience: April 6, 2025

Great prices
April 6, 2025
Previous review

Great prices

Date of experience: March 26, 2025
Pennsylvania
1 review
0 helpful votes
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You should try them
April 16, 2025
Updated review

First time shopping here, and I am not disappointed. I really haven't explored all they have to offer

Date of experience: April 6, 2025

The coupon code stated free shipping
April 5, 2025
Previous review

The coupon code stated free shipping- but I was not given that option when I placed the order

Date of experience: March 26, 2025
Virginia
1 review
0 helpful votes
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Bad prices
April 16, 2025

No reward system to those who shop more. You should apply more discounts to your loyal customers who spend more money.

Date of experience: April 6, 2025
Jacob H. — Ashford Rep
over a year old

Hi Amr,

Thank you for your feedback—we truly appreciate you taking the time to share your thoughts. We value our loyal customers and understand the importance of rewarding continued support.

While we currently don’t have a formal rewards program, we’re always looking for ways to improve our customer experience, and your suggestion has been noted and passed along to the appropriate team.

Thank you again for being a valued customer!

Israel
1 review
0 helpful votes
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Good prices and fast shipment
April 16, 2025

A choice could be better, but whats available is shipped fast and offered at competitive prices

Date of experience: April 6, 2025
Azerbaijan
1 review
0 helpful votes
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Great watch
April 16, 2025

Great. Fast delivery. The watch came in great condition. Plan to order from Ashford again.

Date of experience: April 6, 2025
Maryland
1 review
0 helpful votes
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Thank you excellent
April 16, 2025

Excellent items, I have ordered every time and got the best things

Date of experience: January 15, 2025
Texas
1 review
0 helpful votes
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Good sunglasses
April 16, 2025

Efficient and real. Glasses came in time and customer service was very responsive

Date of experience: April 5, 2025
Kansas
1 review
0 helpful votes
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Great prices
April 16, 2025
Updated review

Third watch that I purchased. Great prices and fast delivery.

Date of experience: April 5, 2025

So far so good
April 2, 2025
Previous review

So far so good.

Date of experience: March 22, 2025
Maryland
1 review
0 helpful votes
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IYKYK: Fly-fishing sunglasses
April 16, 2025
Updated review

Great glasses with a great reputation at an affordable cost.

Date of experience: April 5, 2025

Simple and easy
April 5, 2025
Previous review

Simple and easy.

Date of experience: March 26, 2025
Kentucky
1 review
0 helpful votes
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Great Experience
April 16, 2025

Good quality products at affordable prices. Quick shipping.

Date of experience: April 5, 2025
Texas
1 review
0 helpful votes
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Great value for excellent products
April 15, 2025

Love shopping here I always feel like I'm winning! Great Service too!

Date of experience: March 7, 2025