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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Ashford's website is very organized and user-friendly. I have known of Ashford for over 20 years, and the shopping experience has greatly improved. It is very easy to locate products. I will recommend.
Very quick delivery. (24 hours). Excellent price. Saved $85.00 from another website. Always a good experience with Ashford.
Always look to Ashford for great prices and quality watches
I've bought several times from you and I'll keep coming back because your prices are competitive and you have a wide variety to choose from
Love the experience so I'm back! Buy from them, they're reliable
The men's Nike sunglasses came with clear lens instead of dark. I would like to return but need help!
I was excited about getting the frames I needed. It was possible that there wasn't enough information to pick the correct size. The style and brand was correct. However the color I wanted wasn't available. Also I was doing because the size was much smaller than what I expected and needed. Hopefully I can get a quick response so that I can return them in a timely manner.
Hi Kiana
Thank you for your feedback, and we truly apologize for the initial frustration and delay in response. We understand how important it is to receive the correct size and color, especially when you’re excited about a purchase.
We’re glad to let you know that the issue has since been taken care of. If there’s anything further we can do to assist or improve your experience, please don’t hesitate to reach out. Your satisfaction is very important to us, and we appreciate your patience.
Best regards,
Couldn't find what I was originally looking for but I found a decent alternative. And the price was fair.
Good prices fast shipping. One watch arrived dead however, assuming a battery. Will shop again.
Great prices - if these really are new in box and at these prices i'll be a customer for life!
A++ all the way around Best prices, best service. Best place to buy watches from!
I love Ashford. It is my go-to for Watches. Excellent pricing and service. #1.
The website is great and easy to navigate. Buying is intuitive and easy.
Excellent as always. Great selection, great prices and fast shipping.
I got a Tissot automatic wristwatch for over 50% off retail. It's in beautiful shape brand new and it arrived in less than 48 hours from placing the order. Highest recommendation for this seller.
I picked my item and when it arrived it was clean and delivery was smooth.
I am dissatisfied that item is not original full set package and watch case is broken
Hi Kenny,
Thank you for your feedback. We're sorry to hear about your concerns and truly regret any disappointment caused. Please rest assured that all of our items are guaranteed 100% authentic.
We’d like to assist you further and make this right—please reach out to us at customerservice@ashford. Com, and our team will be happy to help resolve the issue.
We appreciate your patience and the opportunity to make things right.
Best regards,
Overall It was a good experience., same as above...
Quick and easy, I had no issues before, previous experience was a good one.
A nice experience with you i didn't know that could be so fast for the delivery I was surprised
This is my first time sopping from ashford and I´m really satisfied. Good delivery time and great experience and better prices. I will come back to buy something else soon!
Excellent price for my order, fast postage, good communication.
Good products, ill buy more at this site
Good products, ill buy more at this site
Ashford offers great buys on quality and high ends watches.
My husband loved his belated birthday gift and I loved the fact that I got a quality watch for a fabulous price
Ok but had to retype several times cuz it wasn't accepting my order for some reason
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ramona,
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you experienced. We're happy to let you know that the issue has been taken care of.
We truly value your feedback and appreciate your patience. If there's anything else you need or if we can assist you further, please don’t hesitate to reach out.
Best regards,