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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Couldn't use Apple Pay. Kept getting error. Used amazon pay then at checkout it asks me to login because it sees I have an account. I reset password and login in and my cart keeps going empty. Tried this multiple times and finally had to login first but still wouldn't take Apple Pay but Amazon pay worked.
Ashford has been great! I have purchased several watches from them in the past couple of years and they always arrive quickly and exactly as pictured on the web site. In one case the watch arrived defective and I was able to return it to them for a full refund without any issue or push back..
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Great customer service. Quick delivery of watch. Very pleased.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Customer assistance was very good at sending additional photos prior to shipping.
Quality products at really good prices. So easy a caveman can do it!
We really appreciate you taking the time to leave us a review, thank you for your kind words!
I couldn't find my 10% discount code! Otherwise it would have been a 5 star.
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Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Best deal for the price on name brand sunglasses. I luv Ashford.com😎
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Great easy shopping experience. Great selection from several brand names. Thanks for looking out for working-class budgets! Ashford shopping experience rocks! Sharing with family and friends now!
Fast service and great prices! Lots of variety and new products all the time.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Great prices, easy website to navigate
Good service. Beautiful products. Arrived on time. Impressed with the quality and affordable price.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
The website is easy to navigate & the prices are great. I ordered a pair of sunglasses for my husband from here a few weeks ago but he isn't really thrilled with the style I chose so I'm getting a different style this time.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
My go-to place for sunglasses! Always budget friendly and nice quality.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
I have brought several watches and glasses from Ashford. Great products, wonderful customer services.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Quick delivery and kept me informed with order status. Package was well protected
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
The ordering process was quick and easy. Received quickly and in good condition.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Very Swift checkout experience and fantastic pricing! Great!
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
I was skeptical at first but it's a great website, will continue to buy from here in the future!
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
If I left my cart idol for a while, it would empty itself and I'd have to go find my choices again. It happened to me 2 or 3 times
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Good price, good service, original products and free shipping over 99 usd
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback, and we’re sorry to hear about the trouble you experienced during checkout. We’re currently looking into the Apple Pay issue and appreciate you bringing it to our attention.
In the meantime, we’re glad Amazon Pay worked for you. If you run into any other issues or need assistance, please don’t hesitate to reach out to us at [email protected] — we’re happy to help.