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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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No problems with communicating with seller and always make requested adjustments if needed without hassle of delay.
Highly satisfied with the purchase I love the watch so much I would definitely buy more in a future
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Perfect as always. We use them several times a year as we gift watches frequently to staff.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
I and my wife have purchased MANY watches from Ashford and we haven't had a single problem yet.
Ashford was great. UPS not so much. They do not have an easy to use website to contact them that resulted in my heaving to miss work to meet their schedule. VERY inconvenient.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
I've been wearing Fives for years. Time for an update. Great price, great sunglasses b
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
It was great getting these glasses for a reasonable price, hopefully will be wearing them for yrs to come.
I've been looking for some cheap Oackley's for a long time, I used to own the same pair for like 8 yrs.
Easy order, quick delivery by UPS to the UK. £300 watch + £75 VAT and customs. Ordered on 23/4, delivered 30/4.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Very well online service and beautiful watch for men at a great price.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Overall Great prices and easy checkout process
Couldn't use Apple Pay. Kept getting error. Used amazon pay then at checkout it asks me to login because it sees I have an account. I reset password and login in and my cart keeps going empty. Tried this multiple times and finally had to login first but still wouldn't take Apple Pay but Amazon pay worked.
Thank you for your feedback, and we’re sorry to hear about the trouble you experienced during checkout. We’re currently looking into the Apple Pay issue and appreciate you bringing it to our attention.
In the meantime, we’re glad Amazon Pay worked for you. If you run into any other issues or need assistance, please don’t hesitate to reach out to us at [email protected] — we’re happy to help.
Ashford has been great! I have purchased several watches from them in the past couple of years and they always arrive quickly and exactly as pictured on the web site. In one case the watch arrived defective and I was able to return it to them for a full refund without any issue or push back..
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Great customer service. Quick delivery of watch. Very pleased.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Customer assistance was very good at sending additional photos prior to shipping.
Quality products at really good prices. So easy a caveman can do it!
We really appreciate you taking the time to leave us a review, thank you for your kind words!
I couldn't find my 10% discount code! Otherwise it would have been a 5 star.
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Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Best deal for the price on name brand sunglasses. I luv Ashford.com😎
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Great easy shopping experience. Great selection from several brand names. Thanks for looking out for working-class budgets! Ashford shopping experience rocks! Sharing with family and friends now!
Fast service and great prices! Lots of variety and new products all the time.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Great prices, easy website to navigate
Good service. Beautiful products. Arrived on time. Impressed with the quality and affordable price.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
The website is easy to navigate & the prices are great. I ordered a pair of sunglasses for my husband from here a few weeks ago but he isn't really thrilled with the style I chose so I'm getting a different style this time.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
My go-to place for sunglasses! Always budget friendly and nice quality.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
I have brought several watches and glasses from Ashford. Great products, wonderful customer services.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!


Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.