On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Have bought at least 4 watches so far, all great quality and great value!
So, far I have purchased 2 Hamilton frogman and a Techno Mari diver. Great service and quality.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Great! Price shipped quick and arrived faster. Sent alerts every step of the way.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Good store. The wristwatch was worth the buy. I will purchase more at such great discount.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Easy shopping experience. Was very easy to buy and my sunglasses came quickly.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Good choice and very good quality. Nice prices. Many brands and models
We really appreciate you taking the time to leave us a review, thank you for your kind words!
It was a great experience. I have purchased from Asher before many times every time whatever I purchase comes out in a very good condition expedited delivery. I'm very happy with it. Five star
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Excellent service quality
Have ordered many times
Love your product
Excellent quality
Ashford made the process easy and flawless! I would definitely buy from Ashford again.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Great shopping experience - glad I found this site. Look to shop again with them.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Me encanta comprar mis lentes aquí, me llegan preciosos los amo
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Ya he ordenado varios lentes de sol y me han llegado espectaculares lo recomiendo 100%
Look and feel not so good. It not worth price. Looking like regular 5 dollars in the dollar store
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Ashford has a great selection of products at good prices. The website is easy to navigate with good response time when gathering information about the product you are interested in. Checking out and purchasing, provides essential information.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
You had what I was wanted to buy. Also, your website was easy to navigate.
Excellent price and service. There was a quality product listed at an exceptional price.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Paying import taxes is quiet high. I hope this time not that high.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
I have been shopping at Ashford for a couple of years. They always have a great variety coming in. Shipping is done securely and quickly. Customer Service follow-up is top-notch.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
I have always had a great experience with Ashford, which is the case until now. Product quality control isn't their responsibility, but they shouldn't ship watches that fall apart out of the case. Wherever this watch was stored, it was way too dry and it ruined the watch strap.
Very pleased with shipping in a short. Time a beautiful movado watch thank you 😊
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Felt like I was going in circles a little bit on the website when searching for specific sizes and colors but super happy with the options available.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
The website isn't the easiest to navigate. Could use more filters and such.
Great prices, all the while having factory warranties. Just wish there was a larger selection of watches.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Certain watches seem to go out of stock fairly quick.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Watch Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.