Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great price and no tricks or confusing bullS. Product was as advertised.
Great overall buying experience... Fast shipping! Authentic goods! Will buy from ashford.com again and again.
Ashford always have the best selection and very competitive pricing. I love browsing the Ashfrord ads:
Very easy transaction; great prices on quality watches!
Item was not what I expected. Item appeared larger in the photo and item received was too small.
It was really a good exp and delivered on time as expected!
Faster than I expected it to get too me. Will probably buy from Ashford.com in the future
The delivery was delayed by at least 4-5 days. Firstly, there was some verification required for the payment,. After this was done, it took 4 days to process the order and ship it. EVEN though I paid $29.95 for Next Day Delivery, it took 3 days for the delivery to happen. Not a very pleasant experience. You should now refund the shipping charges of $29.95. UPDATE: Thank you for addressing my issues. It is gratifying to know this. Thank you for refunding the shipping charges. So, it has all ended pleasantly.
All good, the site is very easy to navigate through and the prices are unbeatable.
It was a smooth experience with shopping and delivery. Ashton's is the best site to shop
I am pleased with the quality of the glasses. Will order again. Thanks!
Great customer service and easy ordering process. I really enjoy how easy it was to order.
I had to contact customer service and I am awaiting a response. Ordered 2 watches and 1 arrived with a dead battery.
Always great service ashford is the bast
Thanks
Love to do business with you.
I will definitely continue to order from you.
Shopping at Ashford is always a pleasure and will surely make another purchase soon
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!

