On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I found just what I was looking for and the pen I wanted was on sale! Excellent!
I've be wanting theses sunglasses i was finally able to get them
Super quick to find what I wanted. Way too easy. And the popup sale price was EPIC!
I have always been supported quickly by Nick as soon as i put a new order and notify him.
Perfect. Fast shipping. Got exactly what was pictured and described. Great deal.
Save your money. I bought two watches from Ashford in fall 2019, a Bucherer and a Glycine, with a total cost of nearly $950. Both are already useless. The stem of the Bucherer came off in my hand while I was winding it, and the Glycine, despite being an automatic watch, loses ten minutes every hour. All Ashford will do is cite to me their two-year warranty and otherwise tells me to kiss off. But no company selling watches at this price point should sell such junk. I'll never buy from Ashford again and discourage who wants a good product for good money from doing so.
Very good prices plus additional discounts. Excellent service. They are always ready to answer questions.
I Love it. Great Value> I am completely satisfied with my purchase.
They were perfect and looked great on! Will order more items soon
Very good discounts on the prices and the shipping is very fast
Hassle free experience as always with Ashford, whether it is watch or a piece of jewelry….,
Sometime ago, Ashford used to sell high quality items even watches that have been used for display. They don't do that anymore. They should only sell high quality watches and sunglasses.
Everything Went very well. Will make future purchases.
No fuss, everything is clean and clear! I can do this in just a coffee break, so easy!
As a returning customer I was very pleased. I will buy again.
Great experience all around. Authentic watches at a great price.
100% recommend
I have been looking for a great watch for months
Decided I wanted a Tissot, I was about to give up because I didn't want to pay $500.00 for a watch
I came across the Ashford app
Couldn't believe the price
Will shop here again
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members