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business logo of Ashford

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

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18,891 reviews

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Massachusetts
1 review
0 helpful votes
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Sunglasses were just as pictured
December 15, 2022
Updated review

I love this website. Super easy to navigate. Products are great quality and the shipping is very fast!

Date of experience: December 15, 2022

Pretty easy buying experience
October 23, 2022
Previous review

Pretty easy buying experience. Good prices.

Date of experience: October 23, 2022
Canada
1 review
0 helpful votes
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Happy Shopper!
December 15, 2022

Easy to read site and good prices! Thanks for making me a happy customer!

Date of experience: December 15, 2022
KR
1 review
0 helpful votes
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GL0269
December 15, 2022

Everything was very clear and transparent and I was told what was going on. The watch was well packaged and dispatched promptly. There were no issues with delivery or getting it through customs. The watch itself is a quality piece and there were no issues.

Date of experience: December 14, 2022
Washington
1 review
0 helpful votes
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We loved our experience purchasing from Ashford. We bought a Seiko watch for mom at a great price with fast processing and delivery. Couldn't be happier.

Date of experience: December 14, 2022
Colorado
1 review
0 helpful votes
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Quick shipping
December 14, 2022

It's my second time purchasing from this website so far everything is good

Date of experience: December 14, 2022
Pennsylvania
1 review
0 helpful votes
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Engineer
December 14, 2022

Product arrived promptly and in good order. Good price, no problems.

Date of experience: December 14, 2022
TT
1 review
0 helpful votes
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Poor product
January 13, 2023
Updated review

Easy to do business and great prices but after service and warranty is poor

Date of experience: December 14, 2022
Ashford W. — Ashford Rep
over a year old

Thank you for your review. We appreciate all feedback. Please reach out to Customer Service on any issues that you may have.


Easy to do business and great prices
December 4, 2022
Previous review

Easy to do business and great prices

Date of experience: December 3, 2022
Nebraska
1 review
0 helpful votes
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Great price on an AWESOME watch!
December 14, 2022

I own 9 glycines and the two I just added to my collection were a steal at the price offered! The warranty card was included and stamped with current date and by an authorized dealer. Everything was perfect with the sale. Regardless of invicta buying out glycine and the prices being quite low for what it is, the quality is still definitely there in the glycine brand with a swiss made automatic SW200 movment, 316L steel, sapphire crystal, etc and is comparable to other swiss made watches I own. I've had several Hamiltons khakis with ETA movements die within the first year, but none of the ETA/Selitta GL224 in my invicta glycines have had any issues at all and perform to the standard I have come to expect from any watch brand with an ETA or Selitta movement. I highly recommend Ashford to anyone looking to get a "steal" of a deal during the holiday season:-)

Date of experience: December 14, 2022
Iowa
1 review
0 helpful votes
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Ashford Website
December 14, 2022

I enjoyed the ease of finding my Calvin Klein Sunglasses and many more brands. It was effortless going between brands of Sunglasses and watches. They include a lot of information about the products also for you to find the perfect fit.

Date of experience: December 14, 2022
North Carolina
2 reviews
0 helpful votes
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Quick and easy purchase, quick delivery and watch just as pictured and described.

Date of experience: December 13, 2022
California
1 review
0 helpful votes
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Classy!
December 14, 2022

Great prices! Quick delivery, even better and more stunning in person!

Date of experience: December 13, 2022
New York
1 review
0 helpful votes
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Greaf
December 13, 2022

Excellent product and fast shipping speed. I got cheap but quality sunglasses, Calvin Klein. Nice Christmas gift.

Date of experience: December 13, 2022
New Mexico
1 review
0 helpful votes
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Great
December 13, 2022

This purchase is for a gift. I have not opened delivery box. I do want to say here that the picture you show is a black faced watch. I specifically ordered a white-faced watch--visually better to see the time!
I will contact your company after Christmas Holiday, if this is order is not correct. Thank you.

Thank you.

Date of experience: December 13, 2022
GB
1 review
0 helpful votes
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Watches.
December 13, 2022

Purchased at least 5 watches over the last few years from Ashford. All still working fine, international delivery is very fast.

Date of experience: December 13, 2022
Florida
2 reviews
0 helpful votes
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Great service from ashford
December 13, 2022

Bought as a xmas gift, it was expediently shipped and the montblanc wallet is perfect and authentic.

Date of experience: December 13, 2022
Canada
1 review
0 helpful votes
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Ashford offers such a large choice of watches at every price point for really great discounted prices. Shipping is fast and the overall experience is great. Really recommend!

Date of experience: December 13, 2022
Louisiana
1 review
0 helpful votes
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Many watch choices at great prices
December 13, 2022

Would definitely shop at Ashford again. Many excellent quality watch choices. Prices are very good. Fast delivery.

Date of experience: December 13, 2022
North Carolina
1 review
0 helpful votes
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Supper
December 13, 2022

Wonderful, I will buy again...
They have a big variety of the same product, shipping was fast, and product was accurate, payment was secure. All around sofar has been a great experience.

Date of experience: December 13, 2022
Bangladesh
1 review
0 helpful votes
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Nice Shopping Experience
December 13, 2022

Super easy to navigate. Also fast shipping.
I recommend Ashford.

Date of experience: December 12, 2022
California
1 review
0 helpful votes
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You get what you pay for. I guess.
January 12, 2023

So so experience. Free shipping is quick but watch quality is not good maybe fake.

Date of experience: December 12, 2022
Ashford W. — Ashford Rep
over a year old

Thank you for your review. We appreciate all feedback. Please reach out to Customer Service on any issues that you may have.