On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Found a beautiful watch for wife's Christmas present. Shipping was quick and the watch came in fantastic new condition. I would definitely buy from Ashford again.
Ashford delivered fast! Package arrives within three business days which was amazing. Communications was excellent and when I sent a note saying that my purchase went through before I could put in my 5% code they immediately credited me that amount.
Great experience on purchase and watch exceeded expectations.
Good product good price. The watch is Swiss made which I always look for when buying a watch. Especially when it is on sale.
My overall experience with Ashford in connection with this purchase has been excellent. As far as the ordering went, the watch came before I expected it. There are absolutely no problems to date concerning any aspects about this purchase.
Quick service and a beautiful gift to give for Christmas. I'll certainly be back for more.
Firstly let me say this is my fault for Not reading the description properly so it's all on me. This said I just looked at the photo and to me I thought the band was WHITE. I wanted a white watch, but alas it is stainless steel. Needless to say I am extremely disappointed. Look at the photograph, what do you think? Lesson learnt…
Very nice quality.
I usually look here to get different brands at one location.
Looked on many sites for a inexpensive but good men's dress watch. Ashford had the best price for the watch I bought. Went with 2 day shipping and it arrived on time.
Well made, good looking vintage style watch with its own heritage. Won't regret with reasonable price
Good quality watches at very affordable prices. Almost a steal. Great delivery too. Plus secured payments.
Good products, a little hard when ordering but that alright, to make the transaction legit.
Love this watch and love the deal I got on it super happy with my purchase
Excellent I never have a problem. The customer service is wonderful and I love the web website. I've been purchased watch for many years from Ashford I'm on Thank you.
I love this website. Super easy to navigate. Products are great quality and the shipping is very fast!
Pretty easy buying experience. Good prices.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. We appreciate all feedback. Please reach out to Customer Service on any issues that you may have.