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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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I was left wondering what happened the missing box and booklet. I don't think I will be ordering from Ashford again.
Easy ordering, fast delivery, great products at great prices!
Great place, amazing watches, I love it, really works for the price
Very good, easy I will be back. Very easy ordering process, even for over 70 yoa retired cop dealing with Parkinsons.
Found a beautiful watch for wife's Christmas present. Shipping was quick and the watch came in fantastic new condition. I would definitely buy from Ashford again.
Ashford delivered fast! Package arrives within three business days which was amazing. Communications was excellent and when I sent a note saying that my purchase went through before I could put in my 5% code they immediately credited me that amount.
Great experience on purchase and watch exceeded expectations.
Good product good price. The watch is Swiss made which I always look for when buying a watch. Especially when it is on sale.
My overall experience with Ashford in connection with this purchase has been excellent. As far as the ordering went, the watch came before I expected it. There are absolutely no problems to date concerning any aspects about this purchase.
Quick service and a beautiful gift to give for Christmas. I'll certainly be back for more.
Firstly let me say this is my fault for Not reading the description properly so it's all on me. This said I just looked at the photo and to me I thought the band was WHITE. I wanted a white watch, but alas it is stainless steel. Needless to say I am extremely disappointed. Look at the photograph, what do you think? Lesson learnt…
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Very nice quality.
I usually look here to get different brands at one location.
Looked on many sites for a inexpensive but good men's dress watch. Ashford had the best price for the watch I bought. Went with 2 day shipping and it arrived on time.
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!


Hello,
Thank you for your review. We do apologize for any inconvenience. Please reach out to customer service for any assistance you may need.