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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Started buying from Ashford almost 20 years ago. Always thought they sold quality products at low prices. My recent purchase after about a 10-year absence has reminded me they still offer good deals. They've been underrated compared to Amazon and Ebay.
My experience was good overall. I found what I needed and the price was reasonable.
Pleasant, exactly what I ordered and met my expectations.
As always top good price,quick postage super prices
I love how easy it is to navigate the website and really pleased with how quickly they shipped my watch! Would definitely recommend them!
Received my watch quickly and as described. Only thing I would wished for is having the shipping cost more competitive, the watch I purchased was $59 and the shipping to Canada $29!
Besides that very happy!
Easy ordering, fast shipping, great watch. Everyone has admired it. Thought it cost a fortune.
I will buy again as the service was very good
And the watch was genuine
Dial doesn't work
Low quality case
I'm glad that I got this first at home before gift it to my brother
Hello,
Thank you for your review. We do state on our international page as well as the checkout page that all international orders are subject to import fees. Please reach out to customer service for assistance.
It is right to inspect the minimum product quality and packaging before sending
In the meantime, I have purchased many watches from your company several times and gifted them to my acquaintances, and I have also used them.
I will never buy from you again.
Hello,
Thank you for your review. Please reach out to customer service for assistance.
Highly satisfied with the purchase and will recommend others
Placed an order for two Versace watches, paid by debit MasterCard, $ was taken and then they wanted me to respond to email to confirm it was me. I confirmed ASAP as these were supposed to be Christmas gifts and then they cancelled my order 2 days later and no $ back.
Thank you for ordering from Ashford. To protect against Internet fraud, all of our orders are checked by a verification system before we process and ship them. We regret to inform you that your payment method was not verified, your order has been canceled and the credit card authorization was voided. It may take up to 1-3 business days for it to reflect on your end.
If you would still like this item, you may resubmit your order on the site using an alternate form of payment such as PayPal or AmazonPay.
We apologize for any inconvenience this may have caused you.
The box for the watch is not for my Seiko and I don't have time to return it.
Hello,
Thank you for your review. We do apologize for any inconvenience. Please reach out to customer service for any assistance you may need.
Ashford offers great deals on nice watches, but they make you work for it. The filters are difficult to select more than one and the pages load slow. But the prices are worth it!
Ashford offers great deals on nice watches, but they make you work for it. The filters are difficult to select more than one and the pages load slow. But the prices are worth it!
I found upon ticket in a box in the closet and wanted to buy back my husband's watch. It had already been sold. This watch matches his wedding ring and I know that he will be so excited when he opens it at Christmas
THE NUMBERS ARE NOT AS BOLD AS MY OTHER HAMILTON t 100% clear that your watches are 100% new YES BUT NOT OR DOES NOT SHOW NUMBERS IT TENDS TO LOOK AS IF THEY ARE LARGER AND GIVEN I HAVE ONE TO COMPARE OK BUT DISAPOINTING OVERALL
Hello,
Thank you for your review. We do apologize for any inconvenience. Please reach out to customer service for any assistance you may need.
Not 100% clear that your watches are 100% new
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Thank you for your review. Please reach out to customer service for assistance.