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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Fast, efficient and problem free shopping experience.
Ship very fast. I like. ---------------------------
Quick delivery. Very efficient. Great pricing and good website. Very easy to transact and receive in Australia.
It was very simple and fast delivery from Ashford, although it wasn't that close. Only in 12 days after order I get my watches in Mongolia from US.
Ashford always delivers. I've made several watch purchases over the years with Ashford and never disappointed.
Looks elegant, for a dress watch. Hope to test the accuracy of the Mido chronometer.
Great Customer Service and the quality of products are amazing like ALL items in the Nautical Family!
It was great and easy the Watch looked just as it was described
Extremely high brokerage fees incurred by UPS, in my case it added up to about 22% of the purchase value. It would be great if Ashford would add another, lower cost. Shipping option for Canadians. I am fairly sure this would bring an uptick in the number of shoppers from Canada.
Second order placed with Ashford in the last two years, a smooth experience on both occasions.
Watch does not show accurate time. When minute hand is straight up 12 o clock on the hour, the hour hand shows about 12 to 13 minutes after the hour. Unuasual for a mido chronometer watch. I'll use it as everyday run around watch instead of a luxury dress watch as i had intended. I would have sent it back but after getting the band sized i somehow lost one of the links. Not ashfords fault.I
Hello,
Thank you for your review. We do apologize for any inconvenience. Please reach out to customer service for any assistance you may need.
Great experience. Will do again. I highly recommend Ashford.
Item arrived fairly quick. Although item not 100% what I had expected. I own 2 other f80 watches and I expected the clasp on rubber watch to be like a traditional Ferragamo watch.
Thank you for your review. We appreciate all feedback. Please reach out to Customer Service on any issues that you may have.
After making a purchase of 1,600 dollars apox I expected such an expensive product in a box presentation that highlights the investment and not in a cheap plastic and leather bag.
You did not send also the Guarantee of authenticity of the Jewel
Take for example how they sell their watches is an exceptional presentation.
Thank you for your review. We appreciate all feedback. Please reach out to Customer Service on any issues that you may have.
Really fast service, great experience. The watch selection was ample and it was difficult to make.
Smooth. Arrived on time, and as described. Ashford communicated well via emails.
A great selection of watches with very fast and prompt service
Shipped quickly and received in perfect condition.
Safe and efficient delivery within 24hrs with signature required since it was a high value product. BEAUTIFUL WATCH. My husband was sooooooooooo happy with his watch.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. We appreciate all feedback. Please reach out to Customer Service on any issues that you may have.