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SmartCustomer Website Reviews and Complaints
business logo of Ashford

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

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18,890 reviews

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Texas
1 review
0 helpful votes
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Excellent watch!
January 15, 2023

Fast shipment!
Excellent watch! Will buy again! Everything is perfect!

Date of experience: January 14, 2023
Oklahoma
1 review
0 helpful votes
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Fast shipping
January 14, 2023

Quick and easy. Great quality. Easy to order. Shipping alerts were helpful.

Date of experience: January 14, 2023
Colorado
1 review
0 helpful votes
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Great Products, Great Service!
January 14, 2023

Great Products! Great Service! Great Prices! Customer service is top notch!

Date of experience: January 14, 2023
New Jersey
1 review
0 helpful votes
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From the first day to set the order was very acurate all the step,rigth product,fast delivery,no complaint

Date of experience: January 14, 2023
South Carolina
1 review
0 helpful votes
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Easy transaction
January 14, 2023

Just fine. No problems. Fast shipment. Good experience.

Date of experience: January 14, 2023
Israel
1 review
0 helpful votes
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Amazing watch
January 13, 2023

Arrived within a week... So happy to have this amazing watch. Keep up the good work.

Date of experience: January 13, 2023
California
2 reviews
0 helpful votes
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Very easy purchase I like it=-----------------------------------

Date of experience: January 13, 2023
Australia
1 review
0 helpful votes
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Hamilton khaki field automatic watch
January 13, 2023

Good International shipping,turned up on time.Good product

Date of experience: January 12, 2023
Massachusetts
2 reviews
0 helpful votes
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Excellent experience
January 13, 2023

Easy to navigate and great instant deal! Super fast shipping a d perfect condition. Everything I hoped for. My first order from Ashford and it won't be my last!

Date of experience: January 12, 2023
Texas
1 review
0 helpful votes
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Scuderria
January 12, 2023

Great so far. I hope to do more business with you folks in the future, thanks

Date of experience: January 12, 2023
Mississippi
3 reviews
0 helpful votes
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Love It!
January 12, 2023

I love my new watch. It was very easy to order and the delivery was speedy. I had to have the band re-sized because it was too big. I will treasure this watch for a long time.

Date of experience: January 12, 2023
Colorado
1 review
0 helpful votes
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Buying a watch
January 12, 2023

Pretty much as expected. Easy to order, good price, and quick delivery. No complaints.

Date of experience: January 12, 2023
Florida
1 review
0 helpful votes
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User friendly site
January 11, 2023

Very convenient and easy to use site with several selections of quality luxury watches.

Date of experience: January 11, 2023
Thailand
1 review
0 helpful votes
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I have a very good experience with Ashford and i will continue to buy from Ashford for the next time, Thank you for your best services and products.

Date of experience: January 11, 2023
Arizona
1 review
0 helpful votes
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Got it
January 11, 2023

Price was right.
They should advertise more. I didn't know they existed, just happened to stumble upon the website.

Date of experience: January 10, 2023
Arkansas
3 reviews
1 helpful vote
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OVERALL EXPERIENCES
January 10, 2023

It took a little too Long to get checked out, The page kept disappearing. Pages finally started working properly, and I got my order placed.

Date of experience: January 10, 2023
District of Columbia
1 review
0 helpful votes
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Awesome deals and premium quality
January 10, 2023

Friendly user website and easy to order. Great Deals! :)

Date of experience: January 10, 2023
North Carolina
2 reviews
0 helpful votes
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Great price, for a great product!
January 10, 2023

Really good deal on the Kate Spade sunglasses I purchased, I'll be back for more purchases in the future.

Date of experience: January 10, 2023
Florida
1 review
0 helpful votes
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Solid Delivery
January 9, 2023

I received my frames in a timely manner and received email updates through out the whole process.

Date of experience: January 9, 2023
Oman
1 review
0 helpful votes
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Overall, I am satisfied with the shopping at Ashford, the courier service was very expensive considering other websites like Joma Shop, but the discount they offer you is really tempting...

Date of experience: January 8, 2023