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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
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Good products with great value, as a suggestion please list eyeglasses in the main list and not sunglasses.
從確認下單到收到手錶的速度還算順遂,沒有太多的延遲,但是打開錶盒才發現手錶未固定好,已經脫離應該固定的位置,很難想像在運送過程手錶是否因此翻滾碰撞而損傷,希望貴司在出貨前能確認手錶是否固定牢靠,還是說會因為手錶價值高低而有不同的待遇?
Ashford provided a good experience with a good product
Easy, fantastic choices, great prices, arrived on time
My first time to order from this site and I like it coz it was easy and I received the order on time
Decent experience... Item was undamaged and Ashford followed up to make sure I was happy with product... They handle business
No problem in ordering the watch I wanted I do wish for 360 degree viewing on all watches.
I ordered this watch from Ashford a couple weeks ago and am very pleased with both
The watch and with the service I received :)
Great watch, quick delivery.enjoyed the overall experience and will definitely purchase again.
Excellent service received the watch in Australia in a week time, will buy again
Always happy great transit times and great $$ shipping rate to Sydney, Australia. 5 stars!
I love my shades! They fit great, the price was amazing and the shipping was fast! I will definitely order again!
They have minimalist quality watches and very affordable! But I just had a little bit of an issue with courier and waiting time is like two weeks.
I had never heard of Ashford before. I was chasing down deals on the Seiko SUS series reissues when I happened upon the SUR323 on Ashford's site & liked the styling better. The advertised price was already attractive but within seconds a pop-up sweetened the deal significantly. It really was a no-brainer.
The best shop for buying watch brands! Love it! I will buy again from them.
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.


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