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business logo of Ashford

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 0 days

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18,922 reviews

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Illinois
1 review
0 helpful votes
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Chic glasses
January 23, 2023

Very fast delivery, did not expect this. Thank you

Date of experience: January 23, 2023
Germany
1 review
0 helpful votes
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Quick and reliable
January 23, 2023

Very quick delivery to Europe. Did not expect the watch for at least another week. No issues with communication, good rates.

Date of experience: January 23, 2023
Ohio
1 review
0 helpful votes
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Gucci Shades
January 23, 2023

Excellent shades for great price. Shipping was fast and easy

Date of experience: January 23, 2023
Pennsylvania
1 review
0 helpful votes
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Visconti unisex fountain pen
January 23, 2023

Great transaction! Thanks for everything! Fast shipment.

Date of experience: January 23, 2023
Maryland
1 review
0 helpful votes
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Glycine Combat Sub
January 23, 2023

From purchase to delivery everything exceeded expectations.

Date of experience: January 22, 2023
RU
1 review
0 helpful votes
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Calvin Klein Men's Sunglasses
January 22, 2023

Super,awesome quickly and efficiently, thank you. I will order more

Date of experience: January 22, 2023
Israel
1 review
0 helpful votes
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Ценой, часиками и доставкой в Израиль очень доволен :)

Date of experience: January 22, 2023
Texas
1 review
0 helpful votes
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Nice watch
February 21, 2023
Updated review

Great watches at great prices love your selection lots of great products

Date of experience: January 22, 2023
Ashford W. Ashford Rep
over a year old

Hello,
Thank you for your review. We do apologize for any inconvenience. Please reach out to customer service for any assistance you may need.


Great watches at great prices
January 12, 2023
Previous review

Great watches at great prices

Date of experience: January 12, 2023
California
1 review
0 helpful votes
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Love them
January 22, 2023

Easy to order and had tracking info all along entire process. I would definitely shop here again!

Date of experience: January 21, 2023
Washington
1 review
0 helpful votes
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Satisfied Buyer
January 21, 2023

I like the items and the delivery is fast. Definitely I will recommend ashford.

Date of experience: January 21, 2023
California
1 review
0 helpful votes
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The best
January 21, 2023

I highly recommend ashford for their watch selections and price so as the fast delivery.

Date of experience: January 21, 2023
Kentucky
1 review
0 helpful votes
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Excellent product
January 20, 2023

Smooth transaction, prices are great! Will definitely be buying from Ashford again in the near future

Date of experience: January 20, 2023
North Carolina
1 review
0 helpful votes
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Great Glasses
January 20, 2023

Sun glasses came on time and were exactly what was described. The experience with Ashford was smooth and was able to use Apple Pay which I loved.

Date of experience: January 20, 2023
California
1 review
0 helpful votes
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Good
January 20, 2023

Good, thank you very much! I love my watch a lot! It is exactly like the photo :)

Date of experience: January 19, 2023
Germany
1 review
0 helpful votes
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Perfect!
January 20, 2023

A large assortment of quality watches at good prices and fast delivery. This is definitely my shop.

Date of experience: January 19, 2023
Illinois
1 review
0 helpful votes
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Great shopping experience
January 20, 2023

Easy shopping. Nice selection. Price could not be beat. Shipping was quick and tracking was updated in a timely fashion.

Date of experience: January 19, 2023
Florida
1 review
0 helpful votes
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High prices
February 19, 2023

Need consideration of financial times and have lower prices than your best price price is now. I'm on a fixed budget I really need this watch to be priced $349.00 or lower, if at possible to accommodate me please refund that difference to my pay pal. You would prove Ashford truly cares about their customers. Thank you sincerely Dennis Hollenbeck

Date of experience: January 19, 2023
Ashford W. Ashford Rep
over a year old

Hello,
Thank you for your review. We do apologize for any inconvenience. Regrettably, your watch was at the lowest price we can offer.

Please reach out to customer service for any assistance

Illinois
2 reviews
0 helpful votes
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Seiko
January 20, 2023

Went very smooth from ordering to delivery. I liked look of watch

Date of experience: January 19, 2023
Colorado
1 review
0 helpful votes
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Great Quality and Just as Described
January 20, 2023

I was skeptical at first but these glasses shipped they next day and I couldn't be happier with them. Authentic and great quality

Date of experience: January 19, 2023
Pennsylvania
1 review
0 helpful votes
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Good experience overall - thank you Ashford - I will buy from you again. Postage to the UK was swift and VAT paid on delivery.

Date of experience: January 19, 2023