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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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They worry about you getting your items i like that
So far so good. Should be free shipping! Watch is great when swimming.
Love the sunglasses. I wear them everyday. Thank you Ashford. As always great deal.
Good good good good good good good good good good good good good
At first I was reluctant of this website. I was drawn by the pricing and the place I usually buy from 'Jom*****' didn't have this particular model. Then there was a delay in shipping and every time I call I was given the runaround (probably because that didn't have a clue either). But better late that's never I guess…
Ashford offers excellent pricing and a great selection of interesting timepieces. My watch was carefully packaged and shipped free.
Shopping experience was good but the product I purchased was horrible. Could of gotten a better deal at a flea market on some fake brand because the product I received spears to be nothing more.
Ordering was fine. Just not satisfied with the product. It's not broken...it arrived intact. I just don't like the sunglasses after having them in hand and tried on.
The Eberhard guarantee is not present in the package containing the purchased watch.
Smooth, transaction, fast shipping, and the watch is amazing.
However, the watch arrived in a glycine watch box with the wrong warranty cards, and paperwork.
Watch itself was new as it still had a plastic on it and the tags.
Disappointing to receive the wrong box with my watch.
Hello,
Thank you for your review. Please reach out to customer service for any assistance.
It was quick and easy to pick and pay. Highly recommend to order from A. Ashford.
Regards,
Robin.M
Customer.
All ok despite of the fact that the address on the package was not complete - due to that the delivery was delayed with the clearance and further UPS actions.
Fast & easy delivery, not too much to say.
Unfortunately, found a tiny but visible scratch on the front side of the rim.
Dream watch! Thank you for great customer service! Delivered with care
Item is first class But the parcel service is very bad.
Item received in less than a week even on international shipping in perfect condition
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!


Thank you for your review. We appreciate all feedback. Please reach out to customer service for any further assistance.