Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ashfords is wonderful to deal with. Great products and prompt in their delivery. 5 out of 5!
Not satisfied with size of watch…strap too big for watch…does not look like a $200 watch.
The package arrived earlier than expected. Communication was clear. The watch was packed very good. Everything was included in the package as passport and etc.
Amazing sunglasses at a great price and speed delivery.
Great experience, easy to order, fast order and fast shipping, usual good quality Oakley Sunglasses
I have been using this site for 9 years now, and haven't had an issue once. Very reliable website.
Purchase experience has always been smooth as silk. No issues whatsoever. Perfect quality. FYI, years ago I did return a watch. That went smoothly as well. I highly recommend doing business with Ashford.
Bought a new Tissot watch, the strap watch faulty the buckle will not lock. I asked them to send me a new strap but they wouldn't. Very unprofessional they prefer to loose the sale instead of sending me a new strap. I ended up buying a new strap from Tissot's website. I will never buy form them again.
Hello,
Thank you for your review. Regrettably, we do not have spare straps nr or away to purchase them from the vendor. Please reach out to customer service for any assistance you may need
I am a repeat customer, and every time has been an excellent experience.
I was searching throughly on the internet and found Ashford. They have the watch I wanted at the very competitive price. Very good shopping experience
Order arrived as it appeared,
Promptly,
Enjoying it very much
It was very easy to navigate through and find what i wanted. My item arrived as described and im happy with my purchase!
I love Ashford! Huge discounts on 100% authentic watches, glasses and jewelry! Fast shipping and great service overall! Highly recommended
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!


Hello,
Thank you for your review. Please reach out to customer service for any assistance you may need