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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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So simple. Go t the website access all of the sale items order and get it so fast.
There is perhaps a bit cumbersome name and address validation for countries where we have some non-English characters, but overall great shopping experience. I am a returning customer and always I enjoyed nice product selection, good brands and a great price/performance ratio. UPS shipment always OK. Keep going!
Cumbersome name and address validation for countries where we have some non-English characters in my name or street...
Just like I wanted to be. They are very nice just like the picture
The watch arrived on time and brand new as described. One day after placing the order, the watch was discounted an additional 5%. Ashford went above and beyond to credit me the difference, allowing me to capture the additional savings without hassle.
Great! The shopping experience was
Very easy to navigate and making a selection
Shipped quickly and arrived before promised. Website had good pictures.
The sunglasses are perfect I purchase them for a friend the shipping was fast!
Great selection, great prices. Recommend 10 out of 10!
I wasn't able to order because the website wouldn't allow me to enter the detail for the billing information on my card properly. Unfortunately the website is not optimised for this and flags the purchase as fraud. Look into changing the address fields to reflect this more properly.
I ordered a Tissot Le Locle from Ashford and it arrived in extremely shady packaging. There is no paperwork in the box except for a blank warranty card. The booklet and paperwork that comes with Tissot watches is missing. Also, the box it arrived in is completely different from the one in Ashford's video. The 2-year warranty card has not been filled out by the seller, except for a stamp printed in Arabic (the seller is based in New Jersey, United States). Tissot will not service watches without the card and therefore there is no warranty. I will not be purchasing from here again.
Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need.
Very nice and delivery was on the day they said I will receive it
Transaction went very well, fast delivery. I recommend the seller.
This was my first time shopping on this site. It went great.
This is the 3rd time I ordered with Ashford. The watches are authentic. Ordering online is easy and shipping is fast. My watches are beautiful! I am a very happy customer. Will definitely but again with Ashford.
I love that Ashford sells these authentic watches for cheaper prices.
So glad I could pay using my Amazon account.
Easy to navigate website. Good prices, I was able to get a further discount using a a holiday bonus code. I had seen these frames last summer but they were no longer available at the retailer I shopped at. I was very happy to find them on the ASHFORD website and after I ordered them they arrived within 2 days! The only issue I had was that because they were being shipped to Canada I had to pay duty which I felt was quite high at $30.00 on a $100.00 pair of frames. I advised UPS about this as well but they did not respond.
Ordering online was easy and straight forward. Shipping was reasonably fast. My new Hamilton Khakai Automatic Field watch arrived safely and was well packaged. The watch is just as advertised, new and a great looking watch. It is more accurate than advertised. Mine loses less than two seconds per day on average. The dial is easy to read in bright daylight and if I charge the face/dial with a strong light before I go to bed, I can read the dial/numbers mos of the night. The band it came with is fine for most anytime except for "Dress", depending on your individual preference. This is a perfect every day watch for all.
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!


Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need.