Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Excelent service, quick delivery, being a customer for over 8 years always happy with the services, never a problem
My experience purchasing this watch was great. The watch shipped fast and was delivered fast. Very happy with this purchase
I ordered the watch and received notice that it was shipped. I did not receive the watch. I have contacted Ashford and I have contacted UPS to open a claim. Still nothing.
Professional and fast delivery. After this purchase I bought another watch at Ashford.
Easy website, fast shipping, nice watch. Good price compared to other sites.
Very happy with the timely delivery. The glasses were exactly as I expected.
Large offer of watches, fantastic logistic system, unbeatable price
Very nice experience of my first purchase with Ashford, easy to buy, fast delivery and great follow up.
Product looks amazing and arrived well pack
Some gaffs with the Honey app refreshing the page
Happy with purchase. They are fixing me to put fifty characters in this box.
Quality seems good and looks like it will match with my girl's style and current jewelry. Quite classy looking yet understated... Bought it as a present and she loved it.
They did not say for kids. The description said unisex
Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need
My husband was so surprised I gave him this watch. I purchased from this site before and I will be making future purchases as well.
I'm very pleased with the customer service. At first I was afraid that it might not be original, so I sent an email to the service and they responded quickly. And in fact the products in Ashford are original. I am very thankful!
Perfect affordable easy review seems a little excessive but I participated
Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need
Schnelle und unkomplizierte Lieferung (ups). Die Uhr konnte ich noch nicht Begutachten, da sie an eine Alternative Adresse ging und ich erst in 4 Wochen das Paket auspacke.
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!


Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need