On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Great prices. The sunglasses I purchased would have cost over $125 dollars each for
Broader choices than others. Service was outstanding and deliver was very prompt. Can't ask for much more when making a transaction. Thank you.
Large selection with great prices! Found a name brand for a great price. I can't wait to wear them; I am sure to get compliments.
Good watch and good price, but it was first purchase. I hope to do more purchases in the future.
1st time visiting your site, made a purchase, great looking time piece, quick service, book marked your site
Shipping was secure and fast. I recommend using Ashford as the product is genuine and quality is great.
Nice experience shopping. Good products available for better price as always!
Well designed site easy to get what you're looking for.
Thank You,
Irving R.
Not all include wrist size of band
Great selection and amazing prices! Love you guys!
LOVE shopping w/ you guys! I have bought the best Swarovski figurines and Versace sunglasses. Thanks for the great selection!
Ordered the watch. Shipped free and had it in hand 4 days later.
Its our first time. Once we recd goods can give us but you should make perfer customer who buy for wholesale can have extra consideration discount for loyalty programme. Can get in touch with us for more details
I placed my order on a brand with great prices. It arrived sooner than expected.
I had 20 bucks off the item then when I went to log into my account it went away. It went from $219 to $199 but poof. It was gone. Totally sucks.
Loved it the great look the great color of the watch and great quality its an invicta watch
Had a little trouble checking out and trying to reset my password
Fast delivery and good quality. Like color and the two belts
The watch arrived in a timely fashion. They have a pin dent on the side of the case, not happy about that. They had no plastic protection on the sides, the top of the watch and the bottom of the watch and the band and the micro adjust clasp had plastic protection. This is my first Hamilton. For $540 dollars the watch should have arrived perfect. This was my second purchase from Ashford.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Watch Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need