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business logo of Ashford

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

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18,820 reviews

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Florida
1 review
0 helpful votes
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Perfect
April 14, 2024

Great easy and fast. Love the quality great price.

Date of experience: April 4, 2024
District of Columbia
1 review
0 helpful votes
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Nice watch
April 13, 2024

Shipping was fast and well packed. The watch is a great basic automatic piece m.

Date of experience: April 3, 2024
Ukraine
1 review
0 helpful votes
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...
April 13, 2024

,...оооооооооооооооооооо рррррррррррррррррррррррр

Date of experience: April 3, 2024
KR
1 review
0 helpful votes
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I got the good product with good price. But when I got the watch, it doesn't work. I have to contact with local Hamilton AS center to check the watch. Fortunately, it has International warranty. It would be better if Asshford check the operation status of watch before sending.

Date of experience: April 3, 2024
Illinois
1 review
0 helpful votes
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Doesn't work
April 12, 2024

Ordered a Kenneth Cole watch and upon receiving it, it did not work. Going to try putting a new battery in it. Fingers crossed that's it. If not lesson learned.

Date of experience: April 2, 2024
Ashford W. Ashford Rep
over a year old

Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need

RU
1 review
0 helpful votes
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Мне очень понравились данные часы и я давно мечтал о покупки этих часов. И вот моя мечта сбылась благодаря магазину Ashford. Спасибо Вам большое!

Date of experience: April 2, 2024
Florida
2 reviews
0 helpful votes
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Recommend
April 12, 2024

Great prices and merchandise, I've purchased multiple watches from them in the past and have always been great to deal with

Date of experience: April 2, 2024
Minnesota
1 review
0 helpful votes
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Great
April 11, 2024

Quick fast, authentic, and nice! There are many opportunities to buy and get authentic products. In a world of fakes.

Date of experience: April 1, 2024
Pennsylvania
1 review
0 helpful votes
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Great Value
April 11, 2024

Purchased Glycine Combat automatic, goldtone with black dial. Great watch, great price and great service!

Date of experience: March 31, 2024
Texas
1 review
0 helpful votes
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I used them as soon as I got them and am very satisfied with them (your product)!

Date of experience: March 31, 2024
Mississippi
1 review
0 helpful votes
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The glasses are perfect.
April 10, 2024

Great customer service and the shipping was fast. The experience was great.

Date of experience: March 31, 2024
KR
1 review
0 helpful votes
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Watch strap damaged
April 10, 2024

After ordering, I got my watch, but the watch strap cracked and came damaged. I didn't refund it because I was going to use a different strap anyway, but it was a very bad experience.

Date of experience: March 31, 2024
Ashford W. Ashford Rep
over a year old

Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need

Oman
1 review
0 helpful votes
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Fantastic
April 10, 2024

It was good experience. I like buying watches from Ashford

Date of experience: March 30, 2024
New Hampshire
1 review
0 helpful votes
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Fantastic!
April 8, 2024

Title says it all. Fantastic service, fast delivery and a low price on a great product. Can't ask for more than that.

Date of experience: March 29, 2024
Alabama
1 review
0 helpful votes
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Sweet 16 birthday gift
April 8, 2024

Got this for my daughter sweet 16. She luv it. Got me one too for once I was up for twinning. Came in original package with authentic card.

Date of experience: March 28, 2024
New York
1 review
0 helpful votes
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Waiting for a refund.
April 7, 2024

I will only say that I am waiting to see if I get a refund on my purchase. Then I will provide a comment on their service. Thank

Date of experience: March 28, 2024
New Hampshire
1 review
0 helpful votes
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Great watch and great service
April 5, 2024
Updated review

Amazing deal! Ashore is great. Use them all the time! High quality at lowest prices

Date of experience: March 26, 2024

Great price!
December 6, 2022
Previous review

Beautiful watches at the best prices!
Can't beat the selection, quality, and price

Date of experience: December 6, 2022
Alaska
1 review
0 helpful votes
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Great experience!
April 5, 2024

Ashford ships right away and offers the best prices!

Date of experience: March 26, 2024
Tennessee
1 review
0 helpful votes
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Fast shipping and great product
April 5, 2024

Great prices and sunglasses just as i expected. Will recommend to everyone

Date of experience: March 26, 2024
Missouri
1 review
0 helpful votes
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Good
April 4, 2024

First time ordering but I'd say shopping was good. Ok it was

Date of experience: March 25, 2024