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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
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Product as described, great prices and super fast shipping.
Have ordered twice with no problems and quick shipping. Will continue to order more.
Quick shipping on my first order that I received. Thank you!
I got canceled my order and you don't inform me before your decision and it was a gift. So you affect me
Great shopping experience. Received quickly in great packaging.
Fantastic prices, delivered immediately. No scam here. Will have my business
Nothing bad to say about their Customer service, awaiting my refund
Great bargain and hard to match deals which are impossible to get from other retailers
Till now, all is ok. I am very satisfied. Hope in future I have no problem with them
This was my first purchase from Ashford.com, and I must say, the process was smooth and hassle-free. After placing my order, I promptly received a confirmation email along with the package tracking number. The package arrived right on time, just as promised.
I ordered the Hamilton Jazzmaster Maestro 45mm Chronograph without seeing it in person, so I wasn't entirely sure if I'd like it. However, when I unboxed it, I was blown away by its beauty. This watch is quite large, but on my 7.5-inch wrist, it looks fantastic. The blue dial is particularly striking, changing color in different lighting conditions. It shines brilliantly in sunlight and appears almost black in low light, which adds to its appeal.
After two weeks of wearing it, I've noticed that the leather strap has become softer and more comfortable. My only minor gripe is that the push buttons are a bit sticky and not as crisp as I'd prefer, but it's not a deal-breaker.
Overall, I'm thrilled with this purchase and can't wait to add another Hamilton to my collection.
Check out my video review here:
[link]https://www.tiktok.com/@watchesbythepool/video/**************?is_from_webapp=1&sender_device=pc&web_id=**************
This was my first purchase from Ashford.com, and I must say, the process was smooth and hassle-free. After placing my order, I promptly received a confirmation email along with the package tracking number. The package arrived right on time, just as promised.
I ordered the Hamilton Jazzmaster Maestro 45mm Chronograph without seeing it in person, so I wasn't entirely sure if I'd like it. However, when I unboxed it, I was blown away by its beauty. This watch is quite large, but on my 7.5-inch wrist, it looks fantastic. The blue dial is particularly striking, changing color in different lighting conditions. It shines brilliantly in sunlight and appears almost black in low light, which adds to its appeal.
After two weeks of wearing it, I've noticed that the leather strap has become softer and more comfortable. My only minor gripe is that the push buttons are a bit sticky and not as crisp as I'd prefer, but it's not a deal-breaker.
Overall, I'm thrilled with this purchase and can't wait to add another Hamilton to my collection.
No drama, on point, very satisfied with their online store.
I've purchased a couple watches from Ashford and had great experiences every time. They have some great deals better than most I see on other sites. Love those discounts!
Fast shipping, product true to picture and authentic. Easy shopping experience
No good service at all, I sent an email to customer service because I need them to contact UPS, and no answer.
Muy fácil de comprar, buenas descripciones, buenas fotos.
Very satisfied with the product and made me happy it was available
Good service, I love to have deals with Ashford, fast delivery. Thanks
Ordering was very easy and I would definitely recommend ordering from Ashford
I love the selection at Ashford. They always have really good deals compared to other websites.
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!

