Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Excellent experience. Fast shipping.The best prices! Big selection
Great store, but the check-out web page was tedious and not at all intuitive, no cue, no ding, no arrow, now scroll, just can't get the order button to work. Then, during this confusion, finally, hitting the "Purchase" button for the 29th time and that one clicked the order went through. This as quickly as I could I back-tracked and added the item that Brad's Deals initially hooked me up to, the item rung up first was the #2 item I wanted. Either way, that a minute apart, and for a $30 2 item weighs total about 4 oz, so shipping was $5.99, happens, no complaint, but then charge it again, you mean shipping, that is: I pay $12 shipping on a $27 purchase, that probably costs THEM under a dollar postage. I don't think that's reasonable.
Transaction was quick and easy. After I placed my order it was quickly shipped, and I received it good working order.
Great shopping experience in here Ashford. Thanks! 😊😊😊
Really BAD EXPERIENCE.
Even though Ashford still advertisers optical frames I did order I was told that those frames are out of stock. I wonder, WHY?
At the end instead of frames I received my money back.
So NEVER AGAIN Ashford.
Fast shipping and Great deal for authentic Tom Ford Item. It was my 1st time buying and wont be my last for sure
Fast shipping, great watch at a great price. Will buy again from this company!
The price was better than any other site. I am a loyal Hamilton fan. I started with a 1948 Thin-O-Matic and have added 4 more modern Hamilton watches.
Always a great shopping experience with Ashford!
Super comfortable watch, gives me go anywhere do anything g-shock vibes but in a more stylish way in my opinion. The size is just right for my slightly under 7" wrist. When purchasing I was a little concerned the 22mm strap was going to be too "thick" but it looks and feels amazing. Again, very comfortable and great looking watch. Purchasing through Ashford was quick and easy. Got delivered a day ahead of the initial estimated date. Great experience overall, highly recommend.
Easy. Great deals great from start to finish. Will definitely shop again and recommend!
Would come back again. Impressive selection and speedy delivery.
So fat, so good. Let's see how things go. Check back after I get my purchase.
I found this on sale and decided to go for it! Glad I did! I was going bonkers without a working watch to wear! With the sale price and then cashback from Rakuten combined made it about $15.00!
These are just ok. I gave 4 stars because I've been buying through Ashford for years. I don't understand why everything always looks better on someone else! I have more of a round face, so these are almost too small. I bought them as spares. Then I found about 3 different other pairs I had packed away! :)
It was the cheapest price I had seen for Oakley glasses. It was easy to order and the shipping was very fast.
I was happy that the watch was available at a discount. However, when the watch finally came, the import duties were higher than the price I paid. I could have bought the watch cheaper locally from an AD.
It would be helpful if Ashford added the import taxes at the time of purchase, an option that Jomashop offers which is quite helpful.
So far it was quick and easy. Let's see if minutes gets to me in the time I paid for.
A positive and efficient purchasing experience. Thank you Ashford.
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!

