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business logo of Ashford

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

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18,832 reviews

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Texas
1 review
0 helpful votes
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Excellent quality for such a low price.
September 22, 2024

Excellent experience. Fast shipping.The best prices! Big selection

Date of experience: September 12, 2024
California
1 review
0 helpful votes
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Read carefully
September 22, 2024

Great store, but the check-out web page was tedious and not at all intuitive, no cue, no ding, no arrow, now scroll, just can't get the order button to work. Then, during this confusion, finally, hitting the "Purchase" button for the 29th time and that one clicked the order went through. This as quickly as I could I back-tracked and added the item that Brad's Deals initially hooked me up to, the item rung up first was the #2 item I wanted. Either way, that a minute apart, and for a $30 2 item weighs total about 4 oz, so shipping was $5.99, happens, no complaint, but then charge it again, you mean shipping, that is: I pay $12 shipping on a $27 purchase, that probably costs THEM under a dollar postage. I don't think that's reasonable.

Date of experience: September 11, 2024
Australia
1 review
0 helpful votes
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Review
September 21, 2024

Good last time i used hopefully will continue cheers from Australia

Date of experience: September 11, 2024
Georgia
1 review
0 helpful votes
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Quick and easy
September 21, 2024

Transaction was quick and easy. After I placed my order it was quickly shipped, and I received it good working order.

Date of experience: September 11, 2024
KR
1 review
0 helpful votes
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Such a great watch
September 21, 2024

Great shopping experience in here Ashford. Thanks! 😊😊😊

Date of experience: September 11, 2024
Indiana
1 review
0 helpful votes
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Not as expected
September 20, 2024

The color of the lens is light brown and not yellow as specified

Date of experience: September 10, 2024
Australia
1 review
0 helpful votes
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Very unsatisfied RETURNING CUSTOMER.
September 20, 2024

Really BAD EXPERIENCE.
Even though Ashford still advertisers optical frames I did order I was told that those frames are out of stock. I wonder, WHY?
At the end instead of frames I received my money back.
So NEVER AGAIN Ashford.

Date of experience: September 10, 2024
Florida
1 review
0 helpful votes
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Excellent deal and pretty fast shipping
September 20, 2024

Fast shipping and Great deal for authentic Tom Ford Item. It was my 1st time buying and wont be my last for sure

Date of experience: September 10, 2024
Texas
1 review
0 helpful votes
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Awesome purchase
September 20, 2024

Very simple and pleasant, priced right beyond my expectations

Date of experience: September 10, 2024
Georgia
1 review
0 helpful votes
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Great experience!
September 20, 2024

Fast shipping, great watch at a great price. Will buy again from this company!

Date of experience: September 10, 2024
New Jersey
1 review
1 helpful vote
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Ashford prices and return policy is second to none!
September 20, 2024
Updated review

The price was better than any other site. I am a loyal Hamilton fan. I started with a 1948 Thin-O-Matic and have added 4 more modern Hamilton watches.

Date of experience: September 10, 2024

Always a great shopping experience with Ashford!
September 1, 2024
Previous review

Always a great shopping experience with Ashford!

Date of experience: August 22, 2024
Texas
1 review
0 helpful votes
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Great watch, amazing price
September 20, 2024

Super comfortable watch, gives me go anywhere do anything g-shock vibes but in a more stylish way in my opinion. The size is just right for my slightly under 7" wrist. When purchasing I was a little concerned the 22mm strap was going to be too "thick" but it looks and feels amazing. Again, very comfortable and great looking watch. Purchasing through Ashford was quick and easy. Got delivered a day ahead of the initial estimated date. Great experience overall, highly recommend.

Date of experience: September 9, 2024
Wisconsin
1 review
0 helpful votes
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Easy. Great deals great from start to finish. Will definitely shop again and recommend!

Date of experience: September 9, 2024
New York
1 review
0 helpful votes
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Positive Shopping Experience
September 19, 2024

Would come back again. Impressive selection and speedy delivery.

Date of experience: September 9, 2024
New York
1 review
0 helpful votes
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Nice watch, good experience.
September 19, 2024

So fat, so good. Let's see how things go. Check back after I get my purchase.

Date of experience: September 9, 2024
Texas
1 review
0 helpful votes
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Good price, fair shipping time, S&H is a little high
September 19, 2024
Updated review

I found this on sale and decided to go for it! Glad I did! I was going bonkers without a working watch to wear! With the sale price and then cashback from Rakuten combined made it about $15.00!

Date of experience: September 9, 2024

Remember, you get what you pay for.
August 30, 2023
Previous review

These are just ok. I gave 4 stars because I've been buying through Ashford for years. I don't understand why everything always looks better on someone else! I have more of a round face, so these are almost too small. I bought them as spares. Then I found about 3 different other pairs I had packed away! :)

Date of experience: August 30, 2023
Pennsylvania
1 review
0 helpful votes
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Really fast shipping.
September 19, 2024

It was the cheapest price I had seen for Oakley glasses. It was easy to order and the shipping was very fast.

Date of experience: September 9, 2024
Pakistan
1 review
0 helpful votes
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The import duties were huge
September 19, 2024

I was happy that the watch was available at a discount. However, when the watch finally came, the import duties were higher than the price I paid. I could have bought the watch cheaper locally from an AD.

It would be helpful if Ashford added the import taxes at the time of purchase, an option that Jomashop offers which is quite helpful.

Date of experience: September 9, 2024
California
1 review
0 helpful votes
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Flawless
September 18, 2024

So far it was quick and easy. Let's see if minutes gets to me in the time I paid for.

Date of experience: September 8, 2024
New York
2 reviews
0 helpful votes
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A positive and efficient purchasing experience. Thank you Ashford.

Date of experience: September 8, 2024