On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Shopping with Ashford was easy and the overall packaging was very very good. I received my Longchamp frames and original case in perfect condition. Would absolutely order from Ashford again but would upgrade my shipping for sure. USPS takes forever to get to us!
Great and easy website! Great Prices! Fast shipping! Came in perfect condition couldn't ask for a better transaction!
Quick and priced right. Second hand is spot on the mark accurate watch.
Great experience would return, and recommend Ashford anytime!
Good and convenient shopping experience
Hope to provide more promition and less subjectivity for sales area
Spectacular experience. The pricing was excellent. Thank you again.
Daughter asked me to order this for her to give to son in law. They were over the moon. The quality was wonderful, delivered promptly and a great price. Will be back to order again.
I didn't see at the description, that this watch has only leather strap I was very disappointed because of this.
Great selection and great discounts. Order was shipped in timely manner
I initially attempted to place an order on the website using my phone, but it became stuck for a while. I then switched to my iPad, which resulted in faster processing. Maybe it was my device?
App ont he phone got stuck during the payment options. I used my Ipad it work faster.
The order and the entire experience was uneventful. So far so good. I'd ordered from ASHFORD but most of the coupon codes DO NOT work
Made my first purchase from Ashford. The shipping was fast and the watch came new with original tag, box, and papers. Overall positive experience.
Ordered on 08/13/2024 and still have not gotten yet told will receive tomorrow but nothing?
I would definitely buy again from Ashford. Excellent pricing and better quality Swiss watches of a wide variety. Easy ordering with prompt delivery.
The color of fine watch was a bit brighter on the Ashford website Van the watch received. For more accurate depictions of the watch color I recommend people go directly to the website of the Watch brand (in this case Glycine).
Purchase was seamless and delivery was fast
Just as described. Great quality. Super fast shipping. Will buy again!
The pacific islander rippler is amazing and tritium is really nice and bright. Only my 2nd week owning it but I am pleased and all my coworkers are wanting to order a luminox and dump the smart watches
My glasses were shipped within a few hours of my purchase, however there was an initial issue with the USPS and I wrote to Ashford. I received a lightning fast reply stating that if the glasses didn't arrive the following day then they would handle everything with the USPS for me
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members