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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Bought two sunglasses. Same model different color. One has logo. One does not. Not so sure they are real. One has fine scratches all over the lend.
The post office delayed the package multiple times. Took longer to get delivered than I was hoping
The watch I bought was described as a man's watch. When it arrived it was very small, only 38 mm which was not in the description. I am returning it.
Good price, good product selection
I believe Ashford to be a reliable retailer with great, rotating inventory and fantastic deals. I have made more than one purchase with them and each time, am satisfied that I am getting genuine goods with value for money.
Easy and painless and pricing for what I ordered was very reasonable
I looked around on the internet and nobody beat Ashford's prices.
Easy ordering, good selection of watch brands and good prices.
Love my ashford experience as I'm a multiple repeat customer
Repeat customer always great. Always authentic. Always fast.
Good experience, fast delivery. Good prices and good products.
I will buy again from Ashford again. I never write reviews but due to the speedy shipping and reasonable prices I strongly recommend anyone to purchase from this website. The watch I purchased came in such a beautiful packaging and I was surprised it even came with a wristlet bought it as a birthday present for someone but I have considered keeping it
Order arrived in a timely manner. Quality exceeded my expectations. Second watch I've ordered through Ashford. Won't be the last.
Received watch earlier than expected. Also a great deal on a fine watch.
Watches always arrive on time (excuse the pun), or early. A lot of great brands.
Purchased as a birthday gift, the receiver noticed it was defective. I contacted customer service and received one that was working.
I was so amaze when i got this. Item i have purchased from this online shopping.i knew i wouldn't be regretting it buying this item was fast shipping and i really like the sunglass.i will buy another pair for my husband which i also got him a luminox sports watch from this site and some of my previews purchased
Very good and satisfactory and big. Discount and fast service
As good as buying in brick and mortar store.
Everything was easy and prompt.
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.


Hi,
Thank you for your feedback, and we sincerely apologize for the inaccurate product description. We understand how frustrating it can be when expectations are not met, and we are working to update the description to ensure it accurately reflects the product.
If you'd like to discuss this further or need assistance, please don't hesitate to contact us at [email protected]. We truly appreciate your input and hope to make things right.
Best regards,