Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of Ashford

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
Sponsored message from Ashford
Save an extra 7% off order with code SJREV7
Save Now
How would you rate Ashford?
grey stargrey stargrey stargrey stargrey star

Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 0 days

Instant Feedback

18,899 reviews

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Kenneth F.
Unfollow Kenneth F.
Share Review
Report Review

Always 10/10
December 22, 2024
Updated review

I have found Ashford always have great items. Great prices and great service!

Date of experience: December 26, 2024

Great item, great price and easy transaction
May 20, 2024
Previous review

Great item, great price and easy transaction.

Date of experience: May 9, 2024
California
1 review
0 helpful votes
Follow Jann B.
Unfollow Jann B.
Share Review
Report Review

Good experience
December 22, 2024

No issues so far; the watch came on time; good packaging and looks good

Date of experience: December 12, 2024
New York
1 review
0 helpful votes
Follow Krish J.
Unfollow Krish J.
Share Review
Report Review

Good Experience
December 22, 2024

I was worried about the quality of product, but everything is good and nicely packed.

Date of experience: December 12, 2024
GB
1 review
0 helpful votes
Follow Saleem B.
Unfollow Saleem B.
Share Review
Report Review

Great experience
December 22, 2024

Great experience as always shopping at Ashford.com.
Pleasure from browsing to purchase and to delivery at home.

Date of experience: December 12, 2024
GB
1 review
0 helpful votes
Follow Jason R.
Unfollow Jason R.
Share Review
Report Review

Perfect service
December 22, 2024
Updated review

Very fast and efficient international delivery at a massively discounted price.
What more could anyone ask for.

Date of experience: December 12, 2024

Very easy so far
October 24, 2024
Previous review

Very easy so far

Date of experience: October 14, 2024
California
1 review
0 helpful votes
Follow Arlene Q.
Unfollow Arlene Q.
Share Review
Report Review

Shopping Was Easy!
December 22, 2024
Updated review

I would definitely buy from Ashford again. The quality of the sunglasses was great and I saved over $100 from the department store price!

Date of experience: December 12, 2024

I thought the shipping was supposed to be free
December 12, 2024
Previous review

I thought the shipping was supposed to be free.

Date of experience: December 2, 2024
Michigan
1 review
0 helpful votes
Follow Steven K.
Unfollow Steven K.
Share Review
Report Review

Great shopping experience!
December 22, 2024

Quick, described product, great price!
Easy to order and shipped on time.

Date of experience: December 12, 2024
Washington
1 review
0 helpful votes
Follow cesar N.
Unfollow cesar N.
Share Review
Report Review

Good product
December 22, 2024

Quick and easy. Very fast transaction from the website. Fast delivery.

Date of experience: December 22, 2024
North Carolina
1 review
0 helpful votes
Follow Ruth P.
Unfollow Ruth P.
Share Review
Report Review

Great product! Fast service
December 22, 2024

Thank you for fast service!
Swarovski website don't have it anymore but you saved my day!

Date of experience: December 12, 2024
Illinois
1 review
0 helpful votes
Follow ALES M.
Unfollow ALES M.
Share Review
Report Review

Airman
December 22, 2024

Perfect! Great watch, movement adjusted by factory I guess to a standard, leather watch band good quality, deserve better buckle quality, good watch

Date of experience: December 22, 2024
1 review
0 helpful votes
Follow KAREN U.
Unfollow KAREN U.
Share Review
Report Review

I don't often write reviews but Ashford was efficient, fast and communicative. I would order form here again!

Date of experience: December 12, 2024
New York
1 review
0 helpful votes
Follow Moses A.
Unfollow Moses A.
Share Review
Report Review

Wish free shipping was at $25.
December 22, 2024

Experience has been good, there could be more pictures of things worn on people so we can see how it looks when people were them.

Date of experience: December 12, 2024
Michigan
1 review
0 helpful votes
Follow Herbert Y.
Unfollow Herbert Y.
Share Review
Report Review

I don't want to fill out these surveys
December 22, 2024

Stop making me fill out survey. It is rude and unnecessary..

Date of experience: December 12, 2024
Romania
1 review
0 helpful votes
Follow Joanna Q.
Unfollow Joanna Q.
Share Review
Report Review

Quick delivery to Europe within a few days which I did not expect. Also the information on each status change of my order was provided.

Date of experience: December 12, 2024
Michigan
1 review
0 helpful votes
Follow Rene L.
Unfollow Rene L.
Share Review
Report Review

Very happy with my order!
December 22, 2024

Great! I like Oakley sunglasses! And so do my sons! They are very good quality.

Date of experience: December 23, 2024
Texas
1 review
0 helpful votes
Follow Kaodili X.
Unfollow Kaodili X.
Share Review
Report Review

Lovely & seamless
December 22, 2024

Great experience! I was worried a little since I'd never purchased from here before. But I got my authentic glasses and it was a seamless process.
Thank you!

Date of experience: December 12, 2024
Florida
1 review
0 helpful votes
Follow Charles V.
Unfollow Charles V.
Share Review
Report Review

Satisfied customer CP
December 22, 2024
Updated review

I have been ordering from this company on and off for almost 10 years, and all my watches that I purchased was delivered to me exactly how I saw them online, and most of all, Ashford has very reasonable prices for name brand watches...

Date of experience: December 12, 2024

I think Ashford should add more photos from multiple...
July 4, 2024
Previous review

I think Ashford should add more photos from multiple angles when show casing all of the items that's being sold on their website...

Date of experience: June 23, 2024
California
1 review
0 helpful votes
Follow Amos Z.
Unfollow Amos Z.
Share Review
Report Review

Amazing price
December 22, 2024

This is my second watch that I've purchased. Everything has been swimming fairly.I would highly recommand purchasing your next watche or your first form Ashford.

Date of experience: December 11, 2024
Massachusetts
1 review
0 helpful votes
Follow Joanne S.
Unfollow Joanne S.
Share Review
Report Review

Excellant
December 22, 2024

It was pretty easy e-mailed me kept me informed
When they received my order
E-mailed when my watch was being sent
I highly recommend ashford a professional and honest company

Date of experience: December 24, 2024
Maryland
1 review
0 helpful votes
Follow Kiran P.
Unfollow Kiran P.
Share Review
Report Review

Excellent
December 22, 2024

Excellent, amazing, super, fantastic... sounds like a fake review but i am real... not AI

Date of experience: December 11, 2024