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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Great deals, great selection, beautiful watch's available they ship really fast
Perfect Condition Clean With Accessories.
Tom Ford Lorna Glasses were delivered quickly during the holidays.
Had the watch I was looking for at a good price and free shipping. Website was clear and informative.
I was very satisfied with the previous order🤩. Thank you to all your team!
Best place for prices and luxury goods. Great customer services
I've been buying from Ashford for 10+ yrs and always happy with the experience.
I loved the website and I wish more pictures were there. Thank you
Great deal, fast shipping and I love my Nike sunglasses. Can't wait for my current order to arrive.
Great deal, fast shipping, good looking sunglasses, will shop again
Great experience fast ship everything good …. Thanks thanks
Great service fast ship great watches buy again thanks so much
Ashford has excellent products offered at a fair price. Items purchased previously from Ashford were as advertised and delivery times were on target.
If you wanna order something that's gonna be really challenge for you!
Great selection, easy to navigate website, good prices and promotions.
Hi,
Thank you for your feedback. All our payments go through a verification process. If there is an issue with the billing address or if the details do not match the credit card used, payments may be flagged, and the order will be automatically canceled. This is done for the protection of both our company and our customers.
If this happens, we recommend using an alternative form of payment and ensuring all the information is correct.
Thank you for your understanding.
Best regards,
Prices are generally good and competitive. The website is easy to navigate and orders are sent out relatively quickly.
We have not completed my first order yet so rating is average
So far so good, as they say. More important is how I feel about Ashford after I get the watch.
En el anterior pedido me faltó colocar el número de apartamento, y se devolvió y canceló la compra, ahora ya no pude comprar el mismo reloj porque no está disponible.
Para que piden número telefónico si no lo van a utilizar?
Hi,
Thank you for your feedback. We apologize for the delivery issue with your order. Unfortunately, once the shipping company has the package, we have limited control over the delivery. If there was an issue with the address, the item may have been returned to sender. Additionally, due to restrictions, we are unable to update a shipping address once an order has been placed.
We understand that the item is now out of stock, but we recommend keeping an eye on our website, as products may return to inventory.
Best regards,
Good price for good quality and brand & recommended friends.
Good & prompt service. Hope to trust the company. Keep it up.
Great experience! Will continue to purchase items from the site.
Very good purchasing experience. Thank you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
Thank you for your feedback. We apologize for the issues you're encountering while ordering on our site. Please reach out to us at [email protected], and we’ll be happy to assist you with any problems you're experiencing.
Best regards,