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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Great selection, easy to navigate website, good prices and promotions.
Prices are generally good and competitive. The website is easy to navigate and orders are sent out relatively quickly.
We have not completed my first order yet so rating is average
So far so good, as they say. More important is how I feel about Ashford after I get the watch.
En el anterior pedido me faltó colocar el número de apartamento, y se devolvió y canceló la compra, ahora ya no pude comprar el mismo reloj porque no está disponible.
Para que piden número telefónico si no lo van a utilizar?
Hi,
Thank you for your feedback. We apologize for the delivery issue with your order. Unfortunately, once the shipping company has the package, we have limited control over the delivery. If there was an issue with the address, the item may have been returned to sender. Additionally, due to restrictions, we are unable to update a shipping address once an order has been placed.
We understand that the item is now out of stock, but we recommend keeping an eye on our website, as products may return to inventory.
Best regards,
Good price for good quality and brand & recommended friends.
Good & prompt service. Hope to trust the company. Keep it up.
Great experience! Will continue to purchase items from the site.
Very good purchasing experience. Thank you.
Never had any issue, delivering time perfect, product quality as expected
ALWAYS SECURE AND EXPEDITIVE
The watches are perfectly packaged, and received what I bought
Great price, fast shipping, authentic product. Very transparent shipping.
Ashford has very competitive prices and always provides fast shipping.
I did not receive my previous order.
Two weeks awaiting to get my money back on account
Hi,
Thank you for your feedback. We see that your previous order was returned to sender and a refund was issued. Please allow some time for the refund to reflect, as timing may vary depending on your card issuer or bank.
We apologize for any inconvenience caused. If you have any further issues, please feel free to reach out to us at [email protected].
Best regards,
Best prices on the internet, best service, best brand watches on the market. I give Ashford an all around excellent rating. And also quickest delivery service. I highly recommend getting your next watch purchase through Ashford. *****
Fast and good quality the delivery was fast and everything I bought was complete
Like the glasses colors variety styles prices and how fast came to my home
Always a breeze to place an order from Ashford no problems at all
You locked me out so I used pay pal which I did not want to use..
Hi,
Thank you for your feedback. We apologize for the issue you experienced logging into your account. Please reach out to us at [email protected] so we can assist you further.
Thank you!
This Tissot watch caught my eye in a Macy's ad. I found it available from Ashford for a much better price.
I Love everything on Ashford.com. I have always received top quality products.
Everything I have purchased has been wonderful and quality
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Hi,
Thank you for your feedback. All our payments go through a verification process. If there is an issue with the billing address or if the details do not match the credit card used, payments may be flagged, and the order will be automatically canceled. This is done for the protection of both our company and our customers.
If this happens, we recommend using an alternative form of payment and ensuring all the information is correct.
Thank you for your understanding.
Best regards,