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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great selection at great prices! Arrives in a timely fashion.
This experience was good, Awesome prices and good merchandise! Always a pleasure to get quality merch at a good price. So who could be unhappy with that?
I'm very satisfied will be buying more in the future! Beautiful selection with original and affordable prices
Seamless shopping and fast delivery. The watch comes in a beautiful box, very well presented.
I have never had any bad experience and always get great quality
The watch came to me in perfect condition. Shipping was good.
- it was super easy to buy from Ashford. The communication was timely with shipping details and I never had to worry about when and where my watch is. Also they provide manufacturers warranty which is a major plus.
Great presents for my relatives, thank you very much. We are very happy
Faster delivery and new condition of goods. Thank you very much
Good customer service and quality merchandise at affordable prices.
It is 2025. Update your website to be more user friendly. Give more than chicken change for coupons to repeat customers especially those who carry orders over $300. Past 15 Yeats, I have made 13 orders with Ashford. Maiden then married then again maiden names. I buy brand name items like my almost 300 dollars today. I NEVER GET ANYTHING ENCOURAGING ME TO RETURN!
DR. FON
Ordered my Hamilton watch and was received in the UK within a week and in perfect condition, highly recommended
Es la primera vey que compro en esta plataforma. Los precios son iguales a los de Outlet
Great price. Immense amount of issues at checkout. "Too many characters in billing address" was unresolvable when trying to pay with card. "Something went wrong" every time I tried with Amazon.
No issues. Watch got here in two days.
Thanks!
Day three on the wrist.
The watch has exceeded my expectations so far. I've been using the chrono to time cooking etc and noticed that the minute counter advances with a really satisfying click instead of slowly progressing to the next marker.
The band is breaking in nicely and I'm generally really stoked still on the purchase.
Best of the best 😍😍😍😍 very nice watch 👍👍👍 it is like
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!


Hi,
Thank you for your feedback, and we truly appreciate your loyalty over the years! We work hard to offer the most competitive prices and the best discounts we can, and we also offer price matches if you find a better price elsewhere. Please note that certain discount codes are only applicable to specific items, but every product page will show the best available code for you to use, so you can easily apply it.
We understand your concerns about coupons for repeat customers, and we value your continued business. We’ll certainly take your comments into consideration as we look for ways to improve our rewards and incentives for loyal customers like you.
If you ever have any questions or need assistance, please don’t hesitate to reach out. We’re here to help and ensure you have the best experience with us.
Best regards,